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EDIConnect VS BoldDesk

Compare EDIConnect VS BoldDesk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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EDIConnect logo EDIConnect

EDIConnect is a complete solution for accurate and efficient bi-directional EDI data integration.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • EDIConnect Landing page
    Landing page //
    2023-09-26
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

EDIConnect

Website
astera.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

EDIConnect features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

EDIConnect videos

+ Add

A Look at Your Health Benefits with IEHP DualChoice Cal MediConnect Plan (Medicare-Medicaid Plan)

More videos:

  • Review - Cal MediConnect Overview | Webinar
  • Review - L.A. Care Cal MediConnect Plan | Healthy Benefits | OTC | Catalog

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to EDIConnect and BoldDesk)

EDIConnect

BoldDesk

ERP
100 100%
ERP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Data Integration
100 100%
Data Integration
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using EDIConnect and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EDIConnect mentions (0)

We have not tracked any mentions of EDIConnect yet. Tracking of EDIConnect recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing EDIConnect and BoldDesk, you can also consider the following products

Accounting Seed - Accounting software on Salesforce

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SAP Business One - SAP Business One is an affordable, easy-to-implement business management solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Unanet - Unanet provides resource management, project management, timesheets, expense reports and workforce collaboration.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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