GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Based on our record, EDE seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you want something very lightweight, you can check out EDE. It's a super light desktop environment that only uses a few MBs of RAM (tested on an old netbook, and runs very smoothly) that looks a bit like Windows 95, it's a bit of a pain to install on Debian since the support is experimental but it does work. Source: about 1 year ago
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