Software Alternatives, Accelerators & Startups

Ecsow VS smooch

Compare Ecsow VS smooch and see what are their differences

Ecsow logo Ecsow

Skype dialer,auto dialer,predictive dialer, phone dialer, Ecsow is a fully featured outbound dialing system integrated with Skype.

smooch logo smooch

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.
  • Ecsow Landing page
    Landing page //
    2021-10-19
  • smooch Landing page
    Landing page //
    2022-04-24

Ecsow videos

How to count the call success rate of Ecsow dialer?

smooch videos

Review: Villainess' Smooch! and Whipped!

More videos:

  • Demo - NYC smooch proof Liquid Lip stain Demo/Review
  • Review - Little Live Pets Lil' Mouse House Trail two Mice Chatter Smooch Unboxing Review Play - Kids Toys

Category Popularity

0-100% (relative to Ecsow and smooch)
CRM
100 100%
0% 0
Communication
36 36%
64% 64
Messaging
0 0%
100% 100
Office & Productivity
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ecsow and smooch

Ecsow Reviews

  1. Don't Use it Production. It's a series of issues everyday

    DON"T USE THIS IN PRODUCTION. IT FAILS 7/10 in doing its job. I've been trying their subscription from time to time just to test if they have improved or not for the past 3 years. Although I stopped using it in production in the first few days after finding that it's a waste of money, time, and more importantly your Agents, as well as your customers, will hate you. I'm back to using Goautodial.

    here are major issues I've discovered in ecsow dialer that they never fixed. issues are more but these are just major ones that you'll face a lot. 7/10 times you'll have issues.

    🏁 Competitors: GoAutodial, VICIdial Contact Center Suite
    👍 Pros:    On premise dialer
    👎 Cons:    1) it gets confused in deciding if a call is an answering machine or a real person|2) very often transfers the call in between while the person is hearing the recording. and the person has not even pressed 1 yet.|3) often plays answering machine recording to a live person and vice versa which confuses our clients and makes a bad reputation of our business.|4) disconnects sip a lot( 60% time and efforts it consumes in time logout and reconnecting|5) sometimes it never plays any recording while the person on the other side dies out of saying hello 100 times.|6) very often it transfers answering machines to agents even when all the changes in settings have been done appropriately to make sure amd calls receive their recording. and live calls theirs|7) it invites negative reviews from customers on the website. customers getting frustrated and asking to fix stupid dialer.

smooch Reviews

We have no reviews of smooch yet.
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What are some alternatives?

When comparing Ecsow and smooch, you can also consider the following products

TouchStar Dialler - TouchStar Dialer is an outbound dialer and contact center solution providing features and functionalities you need to operate a contact strategy.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Newfies-Dialer - Newfies-Dialer is a Voice and SMS broadcasting application used for marketing, lead generation, political surveys, debt collection and emergency notifications

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Texo.cc - Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!