Ecsow Reviews

1. Jarod Glant

   over 3 years ago
   Don't Use it Production. It's a series of issues everyday

   DON"T USE THIS IN PRODUCTION. IT FAILS 7/10 in doing its job. I've been trying their subscription from time to time just to test if they have improved or not for the past 3 years. Although I stopped using it in production in the first few days after finding that it's a waste of money, time, and more importantly your Agents, as well as your customers, will hate you. I'm back to using Goautodial.

   here are major issues I've discovered in ecsow dialer that they never fixed. issues are more but these are just major ones that you'll face a lot. 7/10 times you'll have issues.

   🏁 Competitors: GoAutodial, VICIdial Contact Center Suite

   👍 Pros:    On premise dialer

   👎 Cons:    1) it gets confused in deciding if a call is an answering machine or a real person|2) very often transfers the call in between while the person is hearing the recording. and the person has not even pressed 1 yet.|3) often plays answering machine recording to a live person and vice versa which confuses our clients and makes a bad reputation of our business.|4) disconnects sip a lot( 60% time and efforts it consumes in time logout and reconnecting|5) sometimes it never plays any recording while the person on the other side dies out of saying hello 100 times.|6) very often it transfers answering machines to agents even when all the changes in settings have been done appropriately to make sure amd calls receive their recording. and live calls theirs|7) it invites negative reviews from customers on the website. customers getting frustrated and asking to fix stupid dialer.

SmartWindows.app Reviews

1. Priscilla

   over 3 years ago
   Excellent app

   This is just the app I needed to fix my browser and tabs crashing issues. It works well and saves time so that I can focus on my work. Highly recommended!

2. Himayat

   over 3 years ago
   Practical and smooth

   Such a handy app! Highly recommended if you're tabaholic like me.

   👍 Pros:    Smooth|Lightweight|Extremely useful
3. John glover

   | Data Scientist at ThikInternational | over 3 years ago
   Other Features

   Very helpful software for windows 10.

   👍 Pros:    Quick support...|Professional

Ecsow mentions (0)

SmartWindows.app mentions (4)

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