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Ecosmob Call Center Solution VS Genesys PureConnect

Compare Ecosmob Call Center Solution VS Genesys PureConnect and see what are their differences

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Ecosmob Call Center Solution logo Ecosmob Call Center Solution

Ecosmob provides call center and contact center solutions and that gives your customer service team the tools they need for accurate routing & faster call resolution.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Ecosmob Call Center Solution Landing page
    Landing page //
    2023-10-23

Contact Center solution development offered by Ecosmob is intelligent, robust and secure. The system is feature-rich catering numerous benefits to its users. Call Center solution is developed for inbound, outbound and blended call centers. With the help of this solution, users can build loyalty and exceed customer expectations.

  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Ecosmob Call Center Solution features and specs

  • Agent Quality Management: Yes
  • DID Management: Yes
  • Record on demand: Yes
  • Recording Playback & Download Option: Yes
  • Supervisor Web Client: Yes

Genesys PureConnect features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Ecosmob Call Center Solution and Genesys PureConnect)

Ecosmob Call Center Solution

Genesys PureConnect

Communication
5 5%
Communication
95% 95
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Call Center Solution
100 100%
Call Center Solution
0% 0

User comments

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What are some alternatives?

When comparing Ecosmob Call Center Solution and Genesys PureConnect, you can also consider the following products

iKcon Infotech - iKconinfotech's Call Center is best for Business

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Cloud Call Center - The Service Cloud is a call center management solution, built on a SaaS model, that empowers your company to manage customer service in the cloud. Take a free trial today

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Adore VOIP Billing - Adore Infotech is the leading company of VoIP Providers for Business. We offer VoIP Software, SIP Server solutions to fulfill Your Business needs.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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