Software Alternatives, Accelerators & Startups

eBSEG VS Delighted

Compare eBSEG VS Delighted and see what are their differences

eBSEG logo eBSEG

eBSEG is a Global premier omnichannel solutions provider. We provide digital solutions for Banking, Insurance, Wealth Management or any Financial Service.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • eBSEG Landing page
    Landing page //
    2022-07-27

eBSEG Introducing CEEP, Customer Experience & Engagement OmniChannel Portal Platform (One UNIFIED Platform Addressing All Channels Seamlessly) for Banking, Insurance, Wealth Management Company, or any other Financial Service Industry.

Our Omnichannel Solutions include: - Digital Banking Solution. - Digital Insurance Solution. - Digital Sales and Onboarding Platform. - Digital Trading Solution. - Mobile Queuing Solution. - Digital Chatbot Platform. - Digital Messaging Solution. - Digital Self-Service Solution. - Digital Customer Assistance Solution. - Digital Patient Assistance Solution.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

eBSEG

Website
ebseg.com
Pricing URL
-
$ Details
-
Release Date
2000 June

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

eBSEG features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

eBSEG videos

eBSEG - Digital Transformation OmniChannel Solutions

More videos:

  • Demo - Why Implement eBSEG Digital Banking Solution?
  • Demo - eBSEG Digital Insurance Sales & Services Solution
  • Demo - eBSEG Digital Trading Solution for Brokerage Companies
  • Demo - eBSEG Digital Sales and Onboarding Platform
  • Demo - eBSEG Digital Messaging Solution
  • Demo - eBSEG Mobile Queuing Solution
  • Demo - eBSEG Digital Chatbot Platform

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to eBSEG and Delighted)
Banking
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Fintech
100 100%
0% 0
Surveys
0 0%
100% 100

Questions and Answers

As answered by people managing eBSEG and Delighted.

How would you describe your primary audience?

eBSEG's answer

Banks, Insurance Companies, Wealth Management Companies, or Any Financial Service Industries.

What makes your product unique?

eBSEG's answer

  • eBSEG Introducing CEEP, A Patent granted by USPTO Smart Platform that can provide one single Unified Solution based on one single source code that addresses all your channels including Web, Mobile, Tablet, ATM, Facebook, Apple Watch, and Messaging.

  • Smart caching, Smart App Update (without going to the Store every time) & Powerful Deployment management.

  • Rich UX, Lightening fast UI that is highly responsive.

  • Less load on the network & servers.

  • Based on Patent granted by USPTO OmniChannel Widget Technology.

Who are some of the biggest customers of your product?

eBSEG's answer

  • The National Bank of Egypt (NBE).
  • Credit Agricole Bank of Egypt.
  • Blom Bank of Egypt.
  • AlRajhi Bank.
  • Banque Saudi Fransi.
  • Export Development Bank of Egypt (EBE).
  • The Saudi Investment Bank
  • Saudi Electricity Company.
  • Misr Insurance.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare eBSEG and Delighted

eBSEG Reviews

We have no reviews of eBSEG yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, eBSEG seems to be a lot more popular than Delighted. While we know about 27 links to eBSEG, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eBSEG mentions (27)

  • Unlock the Power of Digital Transformation Solutions with eBSEG Banking Solutions.
    From online banking to mobile banking and everything in between, eBSEG also provides a digital sales and onboarding platform to manage sales, expand customer base, and attract more leads from potential customers. You have all you need in one platform for building exceptional customer experience. Source: 7 months ago
  • Unlock the Power of Digital Transformation Solutions with eBSEG Banking Solutions.
    Every day, Banks cannot afford to wait for customers to find them. They should unlock the power of digital transformation solutions with eBSEG banking solutions. Source: 7 months ago
  • Effective communication with customers is more important than ever.
    Effective communication with customers is more important than ever. Ebseg understood the importance of reaching customers through various channels which helps in marketing & sales. Source: 8 months ago
  • eBSEG Award-Winning Digital Banking Solutions Provider
    eBSEG, an award-winning provider of digital banking solutions, has created its Omnichannel Digital Banking Platform to meet the evolving needs of customers. This platform covers many modern digital channels, including Internet, Mobile, Tablet, Chatbot, Apple Watch, Facebook, ATM, Kiosk Touch, and more. Source: 10 months ago
  • Attract New Customers & increase leads for your Bank using eBSEG Digital Sales & Onboarding Platform
    That's where eBSEG innovative digital sales and onboarding platform comes in. It enables banks to reach a wider audience by allowing non-customers to purchase banking products easily. By eliminating the traditional barriers to entry, eBSEG is revolutionizing the way banks acquire and engage new customers. Source: 10 months ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing eBSEG and Delighted, you can also consider the following products

Backbase - Backbase delivers a customer experience platform to enterprises that want to deliver a superior customer experience.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Finacle Online Banking - Pinnacle Financial Partners

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

10x - We aim to transform banking. We are leading a revolution with our next-generation cloud-native technology platform.

Survicate - Collect feedback on your website and find out more about your visitors.