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EasyVista VS Zendesk Support

Compare EasyVista VS Zendesk Support and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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EasyVista logo EasyVista

EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
Not present
Not present

EasyVista videos

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EasyVista Domains and Why You Should Care

More videos:

  • Review - New IT needs New Thinking - A video introduction to EasyVista

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to EasyVista and Zendesk Support)

EasyVista

Zendesk Support

Help Desk
34 34%
Help Desk
66% 66
Customer Support
0 0%
Customer Support
100% 100
Service Desk
100 100%
Service Desk
0% 0
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EasyVista and Zendesk Support

EasyVista Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing EasyVista and Zendesk Support, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Zoho Desk - Industry's first context-aware Helpdesk Software

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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