Software Alternatives & Reviews

EasyChannel VS Gorgias

Compare EasyChannel VS Gorgias and see what are their differences

EasyChannel logo EasyChannel

Simplify your multichannel eCommerce with EasyChannel.

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.
  • EasyChannel Dashboard
    Dashboard //
    2024-04-01
  • EasyChannel Multichannel Catalog
    Multichannel Catalog //
    2024-04-01
  • EasyChannel Inventory Management
    Inventory Management //
    2024-04-01
  • EasyChannel Orders Management
    Orders Management //
    2024-04-01

Looking for a simple yet powerful platform to manage your online selling across multiple channels?

Then EasyChannel is the perfect solution for all your multichannel selling needs! With an intuitive and user-friendly system that's perfect for sellers with all levels of technical expertise, EasyChannel offers simple integration for top selling platforms like eBay, Amazon, Walmart, Etsy, Shopify, WooCommerce, Facebook Commerce and more!

Our customizable automations make cross-listing a breeze, while our order management, fulfillment, and customer service tools streamline your workflows across all your selling channels.

Ready to take your business to new selling channels and new heights? Then say goodbye to the multichannel madness and hello to streamlined success with EasyChannel!

  • Gorgias Landing page
    Landing page //
    2023-10-07

EasyChannel

$ Details
paid Free Trial $39.9 / Annually (Starter Plan - Unlimited channels)
Release Date
2023 February

EasyChannel features and specs

  • Multichannel Products Catalog: Cross-list your products on multiple channels.
  • Inventory Management : Sync inventory between channels.
  • Multichannel Listing Management: Use bulk actions to manage prices, inventory, product data and more.
  • Multichannel orders management: Manage your multichannel orders in one place.
  • eCommerce Helpdesk: Streamline your customer service across all your selling channels with EasyChannel Helpdesk.

Gorgias features and specs

No features have been listed yet.

EasyChannel videos

No EasyChannel videos yet. You could help us improve this page by suggesting one.

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Gorgias videos

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Category Popularity

0-100% (relative to EasyChannel and Gorgias)
Help Desk
9 9%
91% 91
Customer Support
8 8%
92% 92
CRM
100 100%
0% 0
Help Desk And Ticketing
0 0%
100% 100

Questions and Answers

As answered by people managing EasyChannel and Gorgias.

What's the story behind your product?

EasyChannel's answer

EasyChannel was launched in 2023 with the goal of making multichannel ecommerce accessible to all online sellers, no matter their starting point or tech know-how. Building on years of experience in various ecommerce spheres and positions, the team here at EasyChannel knows what online sellers need to start, run, and grow their business in an online world. As a team, our focus is making online commerce accessible to everyone, based on our belief that both the internet and free commerce should be equally accessible to all.

What makes your product unique?

EasyChannel's answer

You can grow, scale, and expand your online business into virtually limitless new channels with EasyChannel's simplified approach to true multichannel commerce. Sell on multiple channels, and manage everything from one EasyChannel.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EasyChannel and Gorgias

EasyChannel Reviews

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Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Gorgias seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EasyChannel mentions (0)

We have not tracked any mentions of EasyChannel yet. Tracking of EasyChannel recommendations started around Jul 2021.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing EasyChannel and Gorgias, you can also consider the following products

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Richpanel - Customer Data Platform for Retail

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SageMailer - The best tool for getting organic Amazon reviews and seller feedback. 100% Amazon compliant. Monitor reviews & get notifications for unlimited ASINs. Multilingual templates for all Amazon marketplaces.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support