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EasyCall Cloud VS Alphachat.ai

Compare EasyCall Cloud VS Alphachat.ai and see what are their differences

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EasyCall Cloud logo EasyCall Cloud

EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • EasyCall Cloud Landing page
    Landing page //
    2023-04-20
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

EasyCall Cloud videos

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EasyCall Cloud: En 3 minutos programamos los usuarios

More videos:

  • Review - EasyCall Cloud: Tu teleoperador está listo para trabajar … veamos como desde su panel.

Alphachat.ai videos

No Alphachat.ai videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to EasyCall Cloud and Alphachat.ai)

EasyCall Cloud

Alphachat.ai

Call Center Software
100 100%
Call Center Software
0% 0
Tool
0 0%
Tool
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Chatbots
0 0%
Chatbots
100% 100

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What are some alternatives?

When comparing EasyCall Cloud and Alphachat.ai, you can also consider the following products

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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