Software Alternatives, Accelerators & Startups
Register | Login

Alphachat.ai VS astTECS Call Center Dialer

Compare Alphachat.ai VS astTECS Call Center Dialer and see what are their differences

Momen
Build powerful web apps, and create your custom AI apps, no code needed! featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

astTECS Call Center Dialer logo astTECS Call Center Dialer

*astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

  • astTECS Call Center Dialer Landing page
    Landing page //
    2023-04-19

Category Popularity

0-100% (relative to Alphachat.ai and astTECS Call Center Dialer)

Alphachat.ai

astTECS Call Center Dialer

Tool
100 100%
Tool
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Chatbots
100 100%
Chatbots
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

Share your experience with using Alphachat.ai and astTECS Call Center Dialer. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Alphachat.ai and astTECS Call Center Dialer

Alphachat.ai Reviews

We have no reviews of Alphachat.ai yet.
Be the first one to post

astTECS Call Center Dialer Reviews

Best Call Center Software: The Complete List (2020 Update)
astTECS call center dialer can manage to dial thousands of phone numbers every day. It is also a complete call center solution that provides visibility and control over the whole performance of the business.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Alphachat.ai and astTECS Call Center Dialer, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

Loading...