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E.D.D.I VS Genesys PureConnect

Compare E.D.D.I VS Genesys PureConnect and see what are their differences

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E.D.D.I logo E.D.D.I

Scalable Open Source Chatbot Platform. Build multiple Chatbots with NLP, Behavior Rules, API Connector, Templating. Developed in Java (with Quarkus), provided with Docker, orchestrated with Kubernetes or Openshift.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • E.D.D.I Landing page
    Landing page //
    2023-10-14
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

E.D.D.I

Website
eddi.labs.ai
Pricing URL
Official E.D.D.I Pricing
$ Details
freemium €5000.0 / One-off (Starter Pack (3 Month Chatbot Prototype Development Support))
Platforms
Browser REST API Cross Platform Java Docker Generic HTTP API Quarkus
Release Date
2016 November
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Genesys PureConnect

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Category Popularity

0-100% (relative to E.D.D.I and Genesys PureConnect)

E.D.D.I

Genesys PureConnect

Chatbots
100 100%
Chatbots
0% 0
Communication
0 0%
Communication
100% 100
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing E.D.D.I and Genesys PureConnect, you can also consider the following products

Rasa Core - Rasa Core is a well-designed dialogue engine used to create chatbots.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AWS Lambda + Motion AI - Build bots using Node.js, in your browser!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

marbot - A Slack bot detecting and managing incidents on AWS.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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