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Based on our record, Freshservice should be more popular than Duo mobile. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Call me lazy but..for phone 2FA auth I'm using Duo in personal mode (TOTP). See guide.duo.com for a start. It's convenient and fast. My Yubikey is used for PC web 2FA and, no, I don't do any financials on mobile devices. Reason I picked Duo is Google Auth on Android had dings for not being secure (some say). BEWARE of Duo, if you try to buy they only sell in packs of 30 so that first bill could be... Source: almost 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
andOTP - andOTP is a two-factor authentication App for Android 4.4+
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Aegis Authenticator - Aegis Authenticator is a free, secure and open source app to manage your 2-step verification tokens...
Redmine - Flexible project management web application
OTP Auth - The app for calculating one-time-passwords on iPhone and iPad.
Basecamp - A simple and elegant project management system.