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Drools VS SolarWinds Service Desk

Compare Drools VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Drools logo Drools

Drools introduces the Business Logic integration Platform which provides a unified and integrated platform for Rules, Workflow and Event Processing.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Drools Landing page
    Landing page //
    2023-09-16
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Drools videos

+ Add

Dog Feed :- Drools Dog Food Review (In Hindi) By Dog N Dogs

More videos:

  • Review - drools focus dog food review with PROOF
  • Review - Pet Care - Know About All Drools Product - Special guest - Bhola Shola

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Drools and SolarWinds Service Desk)

Drools

SolarWinds Service Desk

BPM
100 100%
BPM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Automation
100 100%
Automation
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Drools and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drools and SolarWinds Service Desk

Drools Reviews

We have no reviews of Drools yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Drools seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drools mentions (6)

  • Ask HN: What is the current state of "logical" AI?
    See https://cacm.acm.org/magazines/2023/6/273222-the-silent-revolution-of-sat/fulltext and also modern production rules engines like https://drools.org/ Oddly, back when “expert system shells” were cool people thought 10,000 rules were difficult to handle, now 1,000,000 might not be a problem at all. Back then the RETE algorithm was still under development and people were using linear search and not hash tables... - Source: Hacker News / 5 months ago
  • How Expert Systems AI is Transforming Industries
    Drools – an open-source business rule management system that allows developers to create and manage complex decision logic. Source: about 1 year ago
  • Your views and opinions on Python's rule-engine package
    - Drools - Available in JVM environments (Java, Scala and similar) - uses FEEL for expression language. Source: about 1 year ago
  • 🚀 Introducing GoRules: Open-Source Business Rules Engine
    GoRules is a modern, open-source rules engine designed for high performance and scalability. Our mission is to democratise rules engines and drive early adoption. Rules engines are very useful as they allow business users to easily understand and modify core business logic with little help from developers. You can think of us as a modern, less memory-hungry version of Drools that will be available in many... Source: about 1 year ago
  • A General Workflow Engine
    Is this something like Drools? It's quite uncommon but it is used in situations where certain sets of business rules change a lot and you want business analysts to be able to quickly change them in a simple graphical UI. Source: over 2 years ago
View more

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Drools and SolarWinds Service Desk, you can also consider the following products

DecisionRules.io - Business rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Camunda - The Universal Process Orchestrator

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

jBPM - jBPM is a flexible Business Process Management (BPM) Suite.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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