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Drift VS npm

Compare Drift VS npm and see what are their differences

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Drift logo Drift

A messaging app that helps you grow your business.

npm logo npm

npm is a package manager for Node.
  • Drift Landing page
    Landing page //
    2023-10-23
  • npm Landing page
    Landing page //
    2023-10-03

Drift

Website
drift.com
Pricing URL
Official Drift Pricing
Release Date
2015 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
David Cancel
Employees
250 - 499
Edit details

npm

Website
npmjs.com
Pricing URL
Official npm Pricing
Release Date
-
Edit details

Drift features and specs

  • Real-time Customer Engagement
    Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
  • AI-Powered Chatbots
    Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
  • Advanced Analytics
    Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
  • Integration Capabilities
    Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
  • Customizable Chat Widgets
    Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.

Possible disadvantages of Drift

  • Cost
    Drift can be relatively expensive compared to other live chat solutions, making it less accessible for small businesses or startups with limited budgets.
  • Complexity
    The platform has a steep learning curve, especially for those who are not tech-savvy, which can make the initial setup and usage challenging.
  • Limited Features in Free Plan
    The free version of Drift offers limited features, which may not meet the needs of businesses looking for more advanced functionalities.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging or downtime, which can disrupt customer engagement efforts.
  • Over-Reliance on Automation
    While AI-powered chatbots are a significant advantage, an over-reliance on them can sometimes lead to a lack of personal touch, potentially alienating customers.

npm features and specs

  • Large Ecosystem
    npm boasts an extensive library of packages, making it easier for developers to find existing solutions for a wide array of tasks.
  • Active Community
    A vibrant and active community ensures continuous updates, support, and improvements for various packages.
  • Integration with Node.js
    Seamless integration with Node.js, which makes it the default package manager for Node.js projects.
  • Version Control
    Provides robust version control, enabling developers to specify and manage dependencies precisely.
  • Scripts
    Allows automation of tasks through custom scripts defined in the package.json file, enhancing development workflow.

Possible disadvantages of npm

  • Security Issues
    The open nature can potentially lead to dependency on unvetted or insecure packages, posing security risks.
  • Deprecation and Abandonment
    Packages may be deprecated or abandoned by their maintainers, which can disrupt projects that depend on them.
  • Complex Dependency Management
    Managing complex dependencies and resolving conflicts between them can sometimes be challenging and time-consuming.
  • Performance Overhead
    The sheer size of the node_modules directory can lead to performance overhead and large project sizes.
  • Quality Variability
    The quality of packages on npm can vary widely, with some lacking sufficient documentation or tests.

Analysis of Drift

Overall verdict

  • Drift is considered a good option for businesses looking to enhance their customer communication and streamline their sales processes through conversational marketing. Its robust features and user-friendly interface make it a worthwhile tool for many organizations.

Why this product is good

  • Drift is a well-regarded conversational marketing and sales platform that focuses on enhancing customer engagement, lead generation, and customer support. It is praised for its live chat features, AI-driven chatbots, and seamless integrations with other marketing and sales tools. These features can help businesses improve their customer interactions and increase conversion rates.

Recommended for

  • Businesses aiming to improve customer engagement and lead generation
  • Companies looking to integrate chatbots for customer support
  • Marketing and sales teams seeking to streamline communication processes
  • Organizations that value integration with existing CRM and marketing tools

Analysis of npm

Overall verdict

  • npm is generally considered good, especially for developers working within the Node.js ecosystem. It simplifies package management, supports extensive version control, and fosters a collaborative environment through its community-driven platform.

Why this product is good

  • npm (Node Package Manager) is a crucial tool for JavaScript developers. It allows for easy installation, management, and sharing of packages, which can significantly accelerate development time. With a vast repository of open-source libraries, npm provides solutions for countless tasks, reducing the need to build everything from scratch.

Recommended for

  • JavaScript developers
  • Node.js developers
  • Front-end developers using modern JavaScript frameworks
  • Back-end developers building scalable applications

Drift videos

+ Add

Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

npm videos

+ Add

Artis bus NPM Mr marcha sopir ny ramah,Review detail bus baru yang berangkat dari Payakumbuh~Jakarta

More videos:

  • Review - Review bus baru NPM,, V15 Mr marcha ft kru kece,, berangkat Payakumbuh menuju Jakarta
  • Review - Analysis of an Exploited NPM Package || Jarrod Overson

Category Popularity

0-100% (relative to Drift and npm)

Drift

npm

Customer Support
100 100%
Customer Support
0% 0
Front End Package Manager
0 0%
Front End Package Manager
100% 100
CRM
100 100%
CRM
0% 0
JS Build Tools
0 0%
JS Build Tools
100% 100

User comments

Share your experience with using Drift and npm. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and npm

Drift Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreach—something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai, which focuses on contact discovery, or Drift, limited to conversational AI, CIENCE covers the full process, from outreach to appointment setting.
Source: www.cience.com
10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Source: www.geekersoft.com
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

npm Reviews

Repository Management Tools
There are three components to npm, they are the website, registry and the cli. The npm website is the place where developers discover packages, set up their profiles and also manage the other aspects of npm. The npm registry is the huge database that contains all the dependencies and stuff whereas the npm cli is the one that is used by most of the developers to interact with...
Source: mindmajix.com
What is Artifactory?
All packages are organized so that you can keep track of all of the dependencies and their various versions. The registry, website, and command-line interface, or CLI, are the three components of npm. The npm website is where developers can find packages, create profiles, and manage other elements of the npm project. The npm registry is an extensive database that holds all...
Source: blog.packagecloud.io

Social recommendations and mentions

Based on our record, npm seems to be a lot more popular than Drift. While we know about 65 links to npm, we've tracked only 1 mention of Drift. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 4 years ago

npm mentions (65)

  • How to Publish Your First NPM Package: A Complete Guide
    Check on NPM website: Visit https://npmjs.com/package/your-package-name. - Source: dev.to / 5 days ago
  • A Gentle Introduction to WebAssembly in Rust (2025 Edition)
    If your WASM code is self contained in Rust, you can build it in production mode and publish it on npmjs.com right now. The wasm-pack tool creates all the TypeScript types, package.json skeleton and anything else needed for a complete package. It is recommended that you review and update your package.json file prior to publishing. - Source: dev.to / 5 months ago
  • Publishing To NPM For The First Time
    First, I signed up for an account on npmjs.com and authenticated my npm CLI with my account using a "publish" type access token generated from the website. - Source: dev.to / 7 months ago
  • How to Publish an npm Package
    Congratulations,now you package on npm you can check using go npmjs check your profile. - Source: dev.to / 11 months ago
  • A step-by-step guide on how to create and publish and npm package
    To begin, you will need to choose a name for your package. Note: Your package name must be unique. Using the exact or similar name of an existing package will return an error when publishing the package to npm. To ensure the uniquenesses of your package name, head over to npmjs.com and search for any existing packages with a similar name. If there’s an exact match or a similar name, consider changing the name... - Source: dev.to / about 1 year ago
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What are some alternatives?

When comparing Drift and npm, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Yarn - Yarn is a package manager for your code.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Webpack - Webpack is a module bundler. Its main purpose is to bundle JavaScript files for usage in a browser, yet it is also capable of transforming, bundling, or packaging just about any resource or asset.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brunch - Brunch builds, lints, compiles, concatenates and shrinks your HTML5 app in an ultra-simple way. No more Grunt / Gulp mess.

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