Drift VS GrooveHQ

Compare Drift VS GrooveHQ and see what are their differences

Pipedrive

Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured

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Drift

A messaging app that helps you grow your business.

GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Landing page //
2023-10-23

Landing page //
2023-10-08

Drift

Website: drift.com
Pricing URL: Official Drift Pricing
Release Date: 2015 January
Startup details
Country: United States
State: Massachusetts
City: Boston
Founder(s): David Cancel
Employees: 250 - 499

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GrooveHQ

Website: groovehq.com
Pricing URL: Official GrooveHQ Pricing
Release Date: -

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Drift videos

+ Add

Drift Review | Adam LZ's 240sx

GrooveHQ videos

+ Add

Groove Rings Review: Fad or Next-Gen Rings?

Category Popularity

0-100% (relative to Drift and GrooveHQ)

GrooveHQ

Customer Support

74 74%

Customer Support

26% 26

Help Desk

51 51%

Help Desk

49% 49

CRM

100 100%

CRM

0% 0

Live Chat

100 100%

Live Chat

0% 0

User comments

Share your experience with using Drift and GrooveHQ. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and GrooveHQ

Drift Reviews

10 best Manychat alternatives in 2024 (free & paid)

Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.

Source: chatfuel.com

12 Best Free Chrome Screen Recorder with audio 2022

Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.

Source: www.geekersoft.com

The 36 Best Marketing Automation Tools to Use in 2020

Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...

Source: encharge.io

GrooveHQ Reviews

Top 13 Freshdesk alternatives and competitors for 2024

Groove is a cloud-based help desk software that aims to help remote teams. Though the platform lacks an omnichannel agent workspace, it offers a shared inbox that helps agents collaborate on requests in an “email-style” interface. It also offers live customizable chat tools, to better match your brand, and a knowledge base for 24/7 self-service support.

Source: www.zendesk.com

Best Customer Service Software

I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.

Source: www.quicksprout.com

11 Best Help Desk Software to Totally Check out in 2020!

Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...

Source: surveysparrow.com

Looking for a Groove Alternative?

Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...

Source: www.kayako.com

8 Zendesk Alternatives to Rock Your Customer Service

Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.

Source: blog.capterra.com

Social recommendations and mentions

Based on our record, GrooveHQ should be more popular than Drift. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

Why is google chrome bypassing my firewall?
I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 3 years ago

GrooveHQ mentions (2)

Simple Analytics: Hit 140k ARR (solo founder) - how do I scale?
Wil check out groovehq.com as well. Thanks for the advice! Very valuable! Source: about 2 years ago
Adventures in Fuzzing Matrix’s Encryption
Matrix powers our live chat product at https://groovehq.com. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Drift and GrooveHQ, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - The platform for exceptional customer service at scale.

GrooveHQ vs HelpScout

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