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Drift VS Chisel Labs

Compare Drift VS Chisel Labs and see what are their differences

Freshdesk Omni
Reimagine how you connect with prospects and customers featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
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Drift logo Drift

A messaging app that helps you grow your business.

Chisel Labs logo Chisel Labs

Craft Amazing Products using the three dimensions of Product Management: Product roadmaps, Customer focus and Team alignment.
  • Drift Landing page
    Landing page //
    2023-10-23
  • Chisel Labs Landing page
    Landing page //
    2023-09-02

Chisel is a product management tool used to prioritize, roadmap, and connect with your customer in order to craft amazing products. Chisel currently integrates with Jira and Azure.

✅ Align your teams priorities on what to build

✅ Focus energy on the correct activities

✅ Craft powerful roadmaps in minutes

✅ Maintain visibility and transparency for your product across the organization

✅ Bring everyone in on the decision making process

Best of all, Chisel can be free forever!

Drift

Website
drift.com
Pricing URL
Official Drift Pricing
$ Details
-
Platforms
-
Release Date
2015 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
David Cancel
Employees
250 - 499
Edit details

Chisel Labs

Website
chisellabs.com
Pricing URL
Official Chisel Labs Pricing
$ Details
freemium
Platforms
Web Browser Google Chrome Safari Firefox
Release Date
-
Edit details

Drift features and specs

  • Real-time Customer Engagement
    Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
  • AI-Powered Chatbots
    Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
  • Advanced Analytics
    Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
  • Integration Capabilities
    Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
  • Customizable Chat Widgets
    Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.

Possible disadvantages of Drift

  • Cost
    Drift can be relatively expensive compared to other live chat solutions, making it less accessible for small businesses or startups with limited budgets.
  • Complexity
    The platform has a steep learning curve, especially for those who are not tech-savvy, which can make the initial setup and usage challenging.
  • Limited Features in Free Plan
    The free version of Drift offers limited features, which may not meet the needs of businesses looking for more advanced functionalities.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging or downtime, which can disrupt customer engagement efforts.
  • Over-Reliance on Automation
    While AI-powered chatbots are a significant advantage, an over-reliance on them can sometimes lead to a lack of personal touch, potentially alienating customers.

Chisel Labs features and specs

  • Product Roadmap
    Create a Roadmap for your product
  • Team Alignment
    Align your team behind specific features, vision, and goals
  • Surveys
    Survey your target demographic about feature additions
  • Kanban board
    Organize and edit feature asynchronously

Analysis of Drift

Overall verdict

  • Drift is considered a good option for businesses looking to enhance their customer communication and streamline their sales processes through conversational marketing. Its robust features and user-friendly interface make it a worthwhile tool for many organizations.

Why this product is good

  • Drift is a well-regarded conversational marketing and sales platform that focuses on enhancing customer engagement, lead generation, and customer support. It is praised for its live chat features, AI-driven chatbots, and seamless integrations with other marketing and sales tools. These features can help businesses improve their customer interactions and increase conversion rates.

Recommended for

  • Businesses aiming to improve customer engagement and lead generation
  • Companies looking to integrate chatbots for customer support
  • Marketing and sales teams seeking to streamline communication processes
  • Organizations that value integration with existing CRM and marketing tools

Drift videos

+ Add

Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

Chisel Labs videos

No Chisel Labs videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Drift and Chisel Labs)

Drift

Chisel Labs

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
CRM
100 100%
CRM
0% 0
Product Management
0 0%
Product Management
100% 100

User comments

Share your experience with using Drift and Chisel Labs. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and Chisel Labs

Drift Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreach—something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai, which focuses on contact discovery, or Drift, limited to conversational AI, CIENCE covers the full process, from outreach to appointment setting.
Source: www.cience.com
10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Source: www.geekersoft.com
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

Chisel Labs Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Customer feedback is essential for continuously improving products but managing it can feel overwhelming. That’s where Chisel steps in to be the all-star assistant product teams need. Within minutes, you can have feedback forms integrated across the entire platform. Feedback management software allows teams to automate feedback collection and routing. But where this tool...
Source: www.surveysensum.com

Social recommendations and mentions

Based on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 4 years ago

Chisel Labs mentions (0)

We have not tracked any mentions of Chisel Labs yet. Tracking of Chisel Labs recommendations started around Jun 2021.

What are some alternatives?

When comparing Drift and Chisel Labs, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

productboard - Beautiful and powerful product management.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WithLuna.ai - Luna AI enables Product leaders to track the health of their goals against delivery progress, uncover risks early, and easily communicate updates to their peers and managers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aha! - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

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