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Drift for Slack VS NICE inContact

Compare Drift for Slack VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Drift for Slack logo Drift for Slack

Talk to your website visitors & customers in real-time

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Drift for Slack Landing page
    Landing page //
    2023-06-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Drift for Slack videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Drift for Slack and NICE inContact)

Drift for Slack

NICE inContact

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
9 9%
Customer Support
91% 91
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift for Slack and NICE inContact

Drift for Slack Reviews

We have no reviews of Drift for Slack yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Drift for Slack and NICE inContact, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Talkus - Chat with your website users from Slack

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Chatlio - When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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