FCI CCM is an elegant solution that aims at traversing the gap between business organizations and their customers by assisting them to deliver dynamic, interactive, and personalized Omni-channel communication solutions. Businesses need an Omni-channel Communication platform i.e, a CCM Software that allows them to deliver Real-Time Dynamic Communications at an ease.
Hyland Customer Communication - Hyland Customer Communication is a solution by Hyland that digitalized the traditional way of customer communication with the company.
Front - The platform for exceptional customer service at scale.
OpenText ECM - OpenText ECM is a software solution that defines the templates for modern ECM and can match the broadest range of business sizes and corporate cultures.
Messagepoint - Messagepoint is a SaaS-based customer communication management solution that allows organizations to enhance customer experiences with the help of their optimized communication systems.
Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.
Quadient Customer Communications Management - In the last blog entry, we went through a quick history of the channels that are involved in a CCM (Customer Communication Manage