Downtime Monkey provides a complete website monitoring service with both Free and Pro plans. Features include:
Global Monitoring: a network of global servers checks websites from 6 locations worldwide eliminating false positive downtimes
Response Time Monitoring: monitor the speed of your website and view graphs of response times
Keyword Monitoring: get notified when the content of your website changes unexpectedly
Alerts to email, SMS and Slack
Custom Alert Times: set the time a website should remain down before an alert is sent
Manage Multiple Sites: bulk upload, edit and delete sites. View the status of all your sites at a glance
Uptime Stats and Downtime Logs: uptime stats to 3 decimal places (e.g. 99.999%), logs of every individual downtime including the timestamp, duration, response code from the server and a short explanation of the reason for the downtime
60 monitors, every 3 minutes completely free
Pro accounts with all the features from $0.48 per month (or from €0.48, £0.36 or A$0.68 and over 100 other currencies)
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Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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