Software Alternatives, Accelerators & Startups

dotCMS Cloud VS NICE inContact

Compare dotCMS Cloud VS NICE inContact and see what are their differences

dotCMS Cloud logo dotCMS Cloud

dotCMS Cloud is a Hybrid Content Management System that delivers enterprise-class web content management, simple website creation, and collaboration for agencies, teams, and small and medium-sized businesses.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • dotCMS Cloud Landing page
    Landing page //
    2023-06-04
  • NICE inContact Landing page
    Landing page //
    2023-10-04

dotCMS Cloud videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to dotCMS Cloud and NICE inContact)
Business & Commerce
100 100%
0% 0
Communication
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare dotCMS Cloud and NICE inContact

dotCMS Cloud Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing dotCMS Cloud and NICE inContact, you can also consider the following products

DNN CMS - The original DNN Community account, but no longer active. Follow us at @DNN for DNN ecosystem and DNN Corp. news. Thanks!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

XperienCentral - XperienCentral is an open API content management solution that allows you to add, edit or remove content without having to touch a line of code.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sitecore Experience Manager (XM) - Sitecore Experience Manager (XM) is a powerful content management system for organizing and publishing digital information.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.