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Domo VS HelpScout

Compare Domo VS HelpScout and see what are their differences

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Domo logo Domo

Domo: business intelligence, data visualization, dashboards and reporting all together. Simplify your big data and improve your business with Domo's agile and mobile-ready platform.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Domo Landing page
    Landing page //
    2023-10-08
  • HelpScout Landing page
    Landing page //
    2023-07-14

Domo videos

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Domo Overview

More videos:

  • Review - Domo Customer Review: National Geographic
  • Review - Domo Customer Review: La-Z-Boy

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Domo and HelpScout)

Domo

HelpScout

Data Dashboard
100 100%
Data Dashboard
0% 0
Help Desk
0 0%
Help Desk
100% 100
Business Intelligence
100 100%
Business Intelligence
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Domo and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Domo and HelpScout

Domo Reviews

25 Best Statistical Analysis Software
Intuitive interface: Domo offers an easy-to-use interface that allows users to quickly navigate and interact with their data, making it suitable for users with varying levels of technical expertise.
Source: www.scijournal.org
Funnel.io Alternatives and Competitors in 2022
Domo is software that specializes in data visualization and business intelligence. Here you can find more information about Domo alternatives and competitors.
Source: improvado.io
The Top 14 Marketing Analytics Tools For Every Business
The Domo platform is best for C-level executives working at enterprise companies who are looking for a non-marketing specific BI tool to be used company-wide, one that can create executive level dashboards. Domo is not focused specifically on data from marketing efforts. It is used for more general business data. This means that when it comes to company-wide business...
Source: improvado.io
Domo vs Datorama vs Improvado vs Funnel.io vs Supermetrics
"Prior to investing in DOMO ensure that your data sources will allow an outside feed/API. We did find one of our EHRs would not allow this and it requires a manual process for us to feed the data to DOMO. This does not allow real-time data to be reflected in several of our reports."
Source: improvado.io

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Domo. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Domo mentions (1)

  • URL with Login code
    We currently use domo.com and need to display dashboards to screens. Source: almost 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Domo and HelpScout, you can also consider the following products

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sisense - The BI & Dashboard Software to handle multiple, large data sets.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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