Software Alternatives & Reviews

DokuWiki VS BoldDesk

Compare DokuWiki VS BoldDesk and see what are their differences

DokuWiki logo DokuWiki

DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • DokuWiki Landing page
    Landing page //
    2021-10-16
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

DokuWiki

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

DokuWiki features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

DokuWiki videos

Dokuwiki Tutorial: Overview

More videos:

  • Review - Dokuwiki: Quick Walk Through

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to DokuWiki and BoldDesk)
WiKi
100 100%
0% 0
Customer Support
0 0%
100% 100
Note Taking
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using DokuWiki and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DokuWiki and BoldDesk

DokuWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
DokuWiki is an open-source wiki software that stands out for its simplicity and versatility. Key features include ease of installation and use, low system requirements, built-in access control lists, support for over 50 languages, and device independence. It doesn't require a database, making it easier to maintain and back up. DokuWiki is extensible with a large variety of...
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
Dokuwiki is a highly flexible and easy-to-use open source wiki software that does not require a database. Many users love it due to its ease to use and fluent syntax. The lack of limitations, backup, and installation make it the favorite of any user who wishes to maintain a collaborative website.
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
DokuWiki is a popular PHP-based open-source wiki that has been standing for years. It offers a multilingual support as it packed by a large community of experienced users and developer from all over the world.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
DocuWiki is a versatile open-source wiki tool that is noted for its clean and readable syntax. Feature-packed and easy to install, this software can be used to build a corporate wiki, private notebook, and software manual. Its built-in access controls and authentication connectors make it a perfect choice for enterprises looking for a solid security system. Creating a...
17 open source wiki engine/software
DokuWiki is a lightweight, standards compliant free PHP Wiki engine that allow you to create any kind of documentation. It has a simple yet powerful syntax which makes sure the data files remain readable outside the Wiki and eases the creation of structured texts. All data stored in plain text files – no database backend are required.

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DokuWiki mentions (0)

We have not tracked any mentions of DokuWiki yet. Tracking of DokuWiki recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing DokuWiki and BoldDesk, you can also consider the following products

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TiddlyWiki - a non-linear personal web notebook

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confluence - Confluence is content collaboration software that changes how modern teams work

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!