Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, Docusaurus seems to be more popular. It has been mentiond 213 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Docusaurus is a powerful static site generator built by Meta and designed specifically for documentation websites. It’s React-based, which means you get a lot of flexibility in how you customize your site, and it comes with features that make API documentation much easier to manage:. - Source: dev.to / 3 days ago
We looked into a few different providers including GitBook, Docusaurus, Hashnode, Fern and Mintlify. There were various factors in the decision but the TLDR is that while we manage our SDKs with Fern, we chose Mintlify for docs as it had the best writing experience, supported custom React components, and was more affordable for hosting on a custom domain. Both Fern and Mintlify pull from the same single source of... - Source: dev.to / 6 days ago
Docusaurus is an open-source documentation site generator built by Meta, designed for creating optimized, fast, and customizable websites using React. It supports markdown files, versioning, internationalization (i18n), and integrates well with Git-based workflows. Its React architecture allows for deep customization and dynamic components. Docusaurus is ideal for developer-focused documentation with a need for... - Source: dev.to / 9 days ago
I think this is more a question of how you want to create and store your content and templates, like whether they exist as a bunch of Markdown files, database entries, a third-party API, etc. They're typically made to work in some sort of toolchain or ecosystem. For example, if you're working in the React world, Next.js can actually output static HTML pages that work fine without JS... Just use the pages router... - Source: Hacker News / 15 days ago
For this challenge, I've built a simple static website based on Docusaurus for tutorials and blog posts. As I'm not too seasoned with Frontend development, I only made small changes to the template, and added some very simple blog posts and tutorials there. - Source: dev.to / about 2 months ago
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HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.