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Documize VS BoldDesk

Compare Documize VS BoldDesk and see what are their differences

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Documize logo Documize

Enterprise-grade wiki and knowledge management platform

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Documize Landing page
    Landing page //
    2022-02-28

Self-hosted, built for non-technical and technical people alike.

First five users are free.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Documize

Website
documize.com
Pricing URL
Official Documize Pricing
$ Details
free
Platforms
Mac OSX Linux Windows Browser REST API
Release Date
2016 January
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Documize features and specs

  • Version Control: Yes
  • Version history (Pro Version): Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Documize videos

+ Add

Documize Overview

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Documize and BoldDesk)

Documize

BoldDesk

Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Productivity
100 100%
Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Documize and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Documize and BoldDesk

Documize Reviews

19 Best Online Documentation Software & Tools for 2023
Documize is a simple, enterprise-ready, and feature-rich solution that is designed for both technical and non-technical users. You can organize documentation using spaces and by assigning labels to topics. Two-tier, reusable templates give you a good headstart and let you build your documentation in minutes. Furthermore, you can also analyze content consumption and...
Source: www.proprofskb.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Another powerful Documize feature are the insights you get about documents you’ve uploaded.
Source: clickup.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Documize should be more popular than BoldDesk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Documize mentions (2)

  • 40 Containers & Counting...
    Barrage - a beautiful, mobile responsive UI for deluge. ( torrent client that is very nice ) HumHub - Open source social community software. Might be great to share with friends, for easy communication. Ntfy - Push notifications for desktop or mobile Sshwifty - Browser based SSH & Telnet client Actual Budget - Modern budgeting software Documize - Confluence alternative - Docker Image. Source: about 1 year ago
  • Anyone out there using DOCUMIZE?
    I have moved my entire team's wiki to a self-hosted Documize (documize-ce) instance. We really enjoy it. But, for some reason, I don't get the export to PDF option that you get on documize.com. Source: over 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Documize and BoldDesk, you can also consider the following products

ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HackMD - Fast and flexible, real-time collaborative markdown, inspired by Hackpad.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Boardist - Personal workspace for all the data

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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