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docassemble VS Salesforce Service Cloud

Compare docassemble VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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docassemble logo docassemble

docassemble is a free, open-source expert system for guided interviews and document assembly.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • docassemble Landing page
    Landing page //
    2019-07-13
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

docassemble videos

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Webinar: docassemble

More videos:

  • Tutorial - How to install Docassemble on Amazon Web Services
  • Review - Docassemble

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to docassemble and Salesforce Service Cloud)

docassemble

Salesforce Service Cloud

Document Automation
100 100%
Document Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100
Document Management
100 100%
Document Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare docassemble and Salesforce Service Cloud

docassemble Reviews

We have no reviews of docassemble yet.
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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, docassemble seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

docassemble mentions (15)

  • Ask HN: Best "entry tech" jobs to learn coding?
    Check out https://docassemble.org/ I don't know if it's popular enough to be used on your side of the pond, but it's a tool used by lawyers that's scriptable and extensible with code. - Source: Hacker News / 3 months ago
  • Document automation?
    There are many products like this for law firms but only a few that can be self-hosted. See, for example: https://docassemble.org/ or https://opensource.legal/projects/Gremlin. Source: about 1 year ago
  • I built a generator for self-hosted contracts that can receive signatures. The generator can also be self-hosted (HelloSign alternative)
    Nice one. I think with DocAssemble you could achieve something similar https://docassemble.org. Source: over 1 year ago
  • Anything self hosted like paperless.io?
    One thing I used in passed: build a new pdf form and fill it out with https://docassemble.org/. Source: over 1 year ago
  • Self hosted consent forms/signature + other software - need recommendations
    Probably you can lookup https://docassemble.org/ for the signature part. You can use python to integrate it into other inventory / booking tools. Source: over 1 year ago
View more

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing docassemble and Salesforce Service Cloud, you can also consider the following products

HotDocs - Template-driven, automated document & form assembly software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Woodpecker - Legal document automation for solo & small firms. Simple to use, works in Word, connects to everything.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

XpressDox - XpressDox Desktop for Microsoft® Office Word is an affordable document assembly system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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