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django CMS VS BoldDesk

Compare django CMS VS BoldDesk and see what are their differences

Atera
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

django CMS logo django CMS

Enterprise Content Management with Django The open-source CMS used by thousands of websites since 2007

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • django CMS Landing page
    Landing page //
    2022-01-15
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk Live chat support
    Live chat support //
    2024-09-23
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

django CMS

Website
django-cms.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $12.0 / Monthly (For per agent)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

django CMS features and specs

  • Ease of Integration
    Django CMS seamlessly integrates with other Django applications, making it an excellent choice for developers already using the Django framework.
  • User-Friendly Interface
    The drag-and-drop interface allows even non-technical users to create and manage content easily.
  • Extensibility
    Its plugin architecture allows developers to extend functionality effortlessly by adding custom plugins.
  • Security
    Being based on Django, it inherits many of the robust security features of the Django framework.
  • SEO-Friendly
    Offers built-in tools for search engine optimization, including customizable meta tags and friendly URLs.
  • Multilingual Support
    Out-of-the-box support for multiple languages makes it a strong choice for global applications.
  • Active Community
    A strong, active community contributes to its ongoing development and provides extensive documentation and support.

Possible disadvantages of django CMS

  • Learning Curve
    New users may find it complex to set up and configure, especially if they are not familiar with the Django framework.
  • Performance
    May require optimization to handle large-scale applications efficiently, particularly under heavy traffic.
  • Limited Themes
    Compared to other CMS platforms, it has fewer off-the-shelf themes and templates, which may necessitate custom design work.
  • Dependency on Django
    Since it is built on Django, it is less suitable for those who do not wish to use the Django framework.
  • Plugin Compatibility
    Third-party plugins can sometimes be incompatible with newer versions, necessitating additional maintenance.
  • Hosting Requirements
    Requires a more sophisticated hosting environment compared to simpler CMS solutions, such as WordPress.

BoldDesk features and specs

  • Ticketing System
  • Artificial Intelligence
  • Automation
  • Customer Portal
  • Customization
  • Task Management
  • Multilingual Support
  • Integration
  • Export contact
  • Report and Analysis
  • Scheduled Reports
  • Multiple Ticket Forms
  • Ringover Integration
  • Ticket templates
  • Custom Answers
  • Whatsapp Integration
  • Facebook integration
  • Microsoft Teams Integration

Analysis of django CMS

Overall verdict

  • django CMS is a good choice if you are looking for a CMS that can handle complex content structures and needs a high degree of customization. However, it may have a steeper learning curve for developers unfamiliar with the Django framework.

Why this product is good

  • django CMS is often praised for its flexibility and scalability, making it a suitable choice for complex, large-scale websites. It integrates seamlessly with the Django framework, which is renowned for its robustness and security. Additionally, it offers a wide range of plugins and has a strong community support.

Recommended for

  • Developers already familiar with the Django framework.
  • Projects that require highly customized and scalable content management solutions.
  • Medium to large businesses with complex website needs.
  • Developers looking for a CMS with strong security features.

Analysis of BoldDesk

Overall verdict

  • BoldDesk is a reputable help desk software platform designed to assist businesses in managing customer support tickets efficiently. It is generally considered a good option for its user-friendly interface and robust feature set.

Why this product is good

  • BoldDesk offers a comprehensive suite of features that cater to various customer support needs, such as ticket management, automation, SLA management, and reporting.
  • The platform is known for its ease of use, making it accessible to businesses without requiring extensive technical expertise.
  • BoldDesk provides good integration capabilities with other tools and services, allowing businesses to streamline their customer support workflows.
  • The software is cloud-based, providing the flexibility and convenience of accessing it from anywhere with an internet connection.

Recommended for

  • Small to medium-sized businesses looking for an affordable and effective help desk solution.
  • Organizations seeking to improve customer support efficiency without the need for significant technical investments.
  • Teams that want to implement a scalable solution that can grow with their customer support demands.
  • Businesses that need a customizable help desk platform to match their specific workflow and branding requirements.

django CMS videos

+ Add

Django CMS Basic Overview

More videos:

  • Review - django CMS 3.6 - What's new
  • Review - Comparing Wagtail, Django CMS and Mezzanine

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to django CMS and BoldDesk)

django CMS

BoldDesk

CMS
100 100%
CMS
0% 0
Customer Support
0 0%
Customer Support
100% 100
Blogging Platform
100 100%
Blogging Platform
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing django CMS and BoldDesk.

What makes your product unique?

BoldDesk's answer:

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer:

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer:

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer:

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer:

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer:

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using django CMS and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare django CMS and BoldDesk

django CMS Reviews

We have no reviews of django CMS yet.
Be the first one to post

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

django CMS mentions (0)

We have not tracked any mentions of django CMS yet. Tracking of django CMS recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: almost 2 years ago

What are some alternatives?

When comparing django CMS and BoldDesk, you can also consider the following products

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drupal - Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Craft CMS - Content management system built on Yii PHP Framework

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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