Software Alternatives & Reviews

Craft CMS VS BoldDesk

Compare Craft CMS VS BoldDesk and see what are their differences

Craft CMS logo Craft CMS

Content management system built on Yii PHP Framework

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Craft CMS Landing page
    Landing page //
    2023-10-22
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Craft CMS features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Craft CMS videos

What is Craft CMS 3?

More videos:

  • Review - A Tour of the Craft CMS

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Craft CMS and BoldDesk)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Blogging
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Craft CMS and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Craft CMS and BoldDesk

Craft CMS Reviews

Top 10 Web Content Management Systems
If you are not satisfied with non of these options, I encourage you to check out Craft CMS. An open-source powered all-in-one CMS, with highly active community for your needs. Cloudzy’s Craft CMS hosting, is a go to solution for all web admins and content publishers who are willing to manage their website with Craft CMS.
Source: cloudzy.com
34 Headless CMS That Should Be On Your Radar
Craft CMS features custom fields, drag-and-drop layout management, multi-site management, localization, asset management, live content previews, and a built-in image editor. Each user can also attain their own customizable dashboard.
Source: www.cmswire.com
9 Reasons I Think Craft is the Best CMS on the Market Today
Craft CMS is simple, minimalistic, agile and has every capability a modern CMS framework needs. Over the past ten years we have worked with every CMS you could think of (Wordpress, Drupal, Rails+ActiveAdmin, Ghost, Weebly, DjangoCMS, Jekyll, Joomla, Tumblr, Squarespace, Expression Engine, Statamic, Blogger)… here are the reasons why we’ve landed firmly with Craft as our №1...
Source: hackernoon.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Craft CMS seems to be a lot more popular than BoldDesk. While we know about 31 links to Craft CMS, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Craft CMS mentions (31)

  • Different flavors of content management
    The most typical approach is having a CMS admin panel sit somewhere on the server; everyone with an account uses this. This is a very convenient approach, especially when working with a team. This way, many people can work on different articles simultaneously without worrying about potential conflicts or overwriting stuff. The only con is related to security - everyone can try to get inside, and if you forget to... - Source: dev.to / 9 months ago
  • Go with PHP
    PHP has a lot of top tier CMSes. IMHO bunch of them are even better than Statamic. Craft CMS (https://craftcms.com/) is a lot more mature database based CMS. Kirby (https://getkirby.com/) is better at flat-file and has a lot better admin interface. Twill (https://twillcms.com/) is better integrated in Laravel and is fully open-source. Statamic mostly feels like it's sitting besides Laravel and they call themselves... - Source: Hacker News / almost 1 year ago
  • Stack to build and deploy a fully functional personal blog?
    You're basically looking for any CMS that supports headless mode. E.g. Strapi (https://strapi.io/, NodeJS based), CraftCMS (https://craftcms.com/, PHP based) or countless others. Source: about 1 year ago
  • A mate of mine built a cool little Tottenham Database showing the history of spurs.
    It's built on Craft CMS. Makes the relationships between elements (a match and a player, for example) super easy. Source: about 1 year ago
  • Creating a CMS with React, what should I look at?
    Is there a reason you aren’t using an existing CMS? There’s a lot that provide all the UI functionality you are talking about and then expose it via a API to be consumed in your front end. https://craftcms.com is one option I’ve had good success with. Source: over 1 year ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Craft CMS and BoldDesk, you can also consider the following products

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drupal - Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Statamic - Build better, easier to manage websites. Enjoy radical efficiency. It's everything you never knew you always wanted in a CMS.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!