Dixa
NICE inContact
Genesys Cloud
Genesys PureConnect
Genesys Engage
Five9
UJET
Freshdesk
UltraVNC
TeamViewer
AnyDesk
TightVNC
Remmina
Chrome Remote Desktop
LogMeIn
DWService
Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.
With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.
All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.
Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.
DixaNo features have been listed yet.
Based on our record, UltraVNC seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
That said several VNC software does what you want. As I recall UltraVNC was a popular choice. Source: 11 months ago
Search for specific products to get around 'the great firewall' an alternative to paid for which I used when I worked in Beijing for a few weeks was an https tunnel back to my own PC at home using https://www.stunnel.org/static/stunnel.html then used an encrypted VNC connection with https://uvnc.com/ the encryption is a plugin also on their site as I recall. Source: 12 months ago
Simple VNC has never failed me. I do this a lot, and amy VNC client for windows, or any OS, (even iOS/Android) will do the trick. UltraVNC my preferred client. Source: over 1 year ago
I use VNC over SSH for this. I like UltraVNC server: https://uvnc.com/. Source: over 1 year ago
Not like teamviewer but, https://uvnc.com/. Source: over 1 year ago
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
TightVNC - TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A. Read more about TightVNC.