Dixa VS sipgate team
Compare Dixa VS sipgate team and see what are their differences
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Dixa
NICE inContact
Genesys Cloud
Genesys PureConnect
Genesys Engage
Five9
UJET
Freshdesk
sipgate team
Aircall
InfoFlo
Collab OneWorkForce
Bitrix24
uContact
CloudTalk
NICE inContact CXone
Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.
With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.
All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.
Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.
Dixa sipgate teamNo features have been listed yet.
Based on our record, sipgate team seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you dont mind not using your sane mobile number and using VOIP then just get a free account at somewhere like sipgate.co.uk then add and you will have a uk number. Forward your UK mobile to that number, and it will send the call over the internet. You will need reasonable wifi / broadband service in bangladesh to use this. Source: about 1 year ago
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
InfoFlo - The most affordable CRM software on the market at a one-time cost with free upgrades for life.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
Collab OneWorkForce - Collab provides innovative omnichannel Contact Center solutions, helping companies delivering the best value to their customer base. Request your Free Demo