Dixa VS SIP3.IO TAPIR
Compare Dixa VS SIP3.IO TAPIR and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Dixa
NICE inContact
Genesys Cloud
Genesys PureConnect
Genesys Engage
Five9
UJET
Freshdesk
SIP3.IO TAPIR
RingCentral
Click2Coach
PhoneBurner
CloudCall
Monet Software
Samespace
Aircall
Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.
With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.
All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.
Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.
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Based on our record, SIP3.IO TAPIR seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
SIP3 is a very advanced VoIP monitoring and troubleshooting platform. To provide detailed information about calls quality we need to:. - Source: dev.to / over 2 years ago
That’s exactly the issue we faced while working on the highly interactive call flow interface at SIP3. - Source: dev.to / over 2 years ago
I have the similar task to create special system to control VoIP quality for huge number of users. I found this software module SIP3 (https://sip3.io) and plan to use it in my system. Check it may be it would be useful for you. Source: almost 3 years ago
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
PhoneBurner - PhoneBurner is a cloud-based power dialer to boost sales productivity