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Dixa VS MightyCall

Compare Dixa VS MightyCall and see what are their differences

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Dixa logo Dixa

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

MightyCall logo MightyCall

Virtual phone system that lets you run your business from anywhere.
  • Dixa Landing page
    Landing page //
    2023-10-04

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.

All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.

Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.

  • MightyCall Landing page
    Landing page //
    2018-09-29

Dixa

Website
dixa.com
Pricing URL
Official Dixa Pricing
$ Details
paid Free Trial $39.0 / Monthly (Per agent / Per month)
Platforms
Ada Agillic Boost Capturi Certainly Chattermill Citrix CXmoments DeepL DigitalGenius Dynamics365 Ebbot Elevio Emarsys Factbranch Fullview Geckoboard Hubspot Injixo Klaus LangAI Lumoa Magento Marketo Muiros Nicereply Okta Pipedrive Playvox Plecto PowerBI Salesforce Shopify Solvemate Scorebuddy SentiSum StellaConnect Stitch SuperOffice Surfboard Tableau Thankful Unbabel Ultimate WooCommerce Zapier Zenloop Zowie
Release Date
2015 March
Edit details

MightyCall

Website
shareasale.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Dixa features and specs

  • Incident and problem management Features: Main Feature Category
  • - Organize and prioritize service tickets: Yes
  • - Subscription-based notifications: Yes
  • - Ticket creation and submission: Yes
  • - Automated responses: Yes
  • - SLA management: Yes
  • - Expert directory: Yes
  • - ITSM collaboration and documentation: Yes
  • - Ticket response: Yes
  • - Attachments/Screencasts: Yes
  • Self Help Community Features: Main Feature Category
  • - External knowledge base: Yes
  • - Q and A: Yes
  • - Internal knowledge base: Yes
  • - Surveys/polls: Yes
  • Multi-Channel Help Features: Main Feature Category
  • - Customer portal: Yes
  • - Phone support: Yes
  • - Social Integration: Yes
  • - Help Desk CRM integration: Yes
  • - Live help chat: Yes
  • - IVR: Yes
  • - Email Support: Yes

MightyCall features and specs

No features have been listed yet.

Dixa videos

+ Add

Experience Dixa, the next-gen customer service platform

More videos:

  • Demo - Dixa Messenger
  • Review - Too Good To Go - Fighting Food Waste Around the World with Dixa

MightyCall videos

+ Add

MightyCall: 5 Fast Facts

More videos:

  • Demo - MightyCall - Virtual Phone System Demo

Category Popularity

0-100% (relative to Dixa and MightyCall)

Dixa

MightyCall

Communication
53 53%
Communication
47% 47
Website Builder
0 0%
Website Builder
100% 100
Customer Support
100 100%
Customer Support
0% 0
CMS
0 0%
CMS
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dixa and MightyCall

Dixa Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dixa is a simple-to-set-up contact center that runs entirely in a web browser. Featuring advanced call distribution algorithms and caller recognition, Dixa is a modern solution designed to improve the experience of both the customer and the contact center administrator.
Source: blog.hubspot.com
Best Call Center Software: The Complete List (2020 Update)
Dixa is cloud-based customer service software that allows businesses to deliver real-time support on phone, email, chat and messenger from one system. Built for call centers, contact centers and inbound customer service, Dixa provides quality VoIP with local rates around the world and the ability to scale up or down at no additional cost. Dixa is easy to use and accessible...
Source: biz30.timedoctor.com

MightyCall Reviews

Top No Code Website Builders in 2023
Weebly is a no code website builder specifically tailored for small business owners. It offers a range of features, including a user-friendly drag-and-drop editor, e-commerce capabilities, and a robust blogging platform.
Source: nocodeuniversity.net
20 Best Free Website Hosting (July 2023)
Alexandra Anderson (HostingAdvice.com): Weebly is a well-known name in the cheap shared hosting space — not necessarily due to competitive pricing but because several of the web’s leading low-cost hosting providers have opted to include Weebly software for free, adding value to their existing offerings. It’s worth noting Weebly does offer a free plan, but websites are found...
Source: www.hostingadvice.com
17 Best Free Domain and Hosting Sites
Weebly is another search result when you google free website hosting. It functions quite like Wix with an intuitive drag-and-drop builder. With a great customer success team, you rest assured about any hurdles that you face while building your website. It has got features that can help you build your website on your terms and styles like custom fonts, parallax & reveal,...
Source: techcult.com
Top Platforms to build Ecommerce Website without Coding in 2023
Weebly is another powerful ecommerce platform. With the help of Weebly’s robust and simple tools, you can not only build a beautiful online store but also maintain it with ease.
Source: qpe.co.in
8 Great Drupal Alternatives to Try for your Website (Nov 2021)
Marketers and business owners alike rave about the simplicity of Weebly. Although Weebly offers a long-term free plan that’s not as scalable as Drupal or WordPress, it’s still a very affordable paid solution that’s sure to appeal to those who want to simplify their workflow. Weebly has an intuitive editing system, and you can use it to manage everything from content to...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing Dixa and MightyCall, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

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