Software Alternatives & Reviews

Dixa VS Kixie PowerCall

Compare Dixa VS Kixie PowerCall and see what are their differences

Dixa logo Dixa

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Kixie PowerCall logo Kixie PowerCall

Kixie PowerCall and SMS is the reliable calling and texting solution for sales teams and contact centers. Boost productivity with sales automations, seamless integrations with leading CRMs, multi-line outbound calling and more.
  • Dixa Landing page
    Landing page //
    2023-10-04

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.

All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.

Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.

  • Kixie PowerCall Landing page
    Landing page //
    2023-10-20

Power Dialer Software to Help You Close More Deals

Armed with the right software, know-how, and of course motivation, sales teams can go from meeting quota to exceeding it. Get your team the technology they need, starting with a free trial, so you can be sure it's the right solution.

Kixie offers a free, 7-day trial of our multi-line power dialer so you can test run the sales engagement software for yourself, and see how it can help you close more sales. With Kixie, you can level up your outbound sales efforts, automate repetitive tasks, and receive real-time insights on your performance.

It's super simple to get set up and begin testing out Kixie's power dialer. Simply sign up for a free trial, and download the Kixie Chrome extension. Within 2 minutes - and without a credit card - you can start calling new leads! It also only takes a few minutes to connect your CRM with Kixie's power dialer, meaning you can track calls, outcomes, notes, and more within the dialer and have it sync automatically with your CRM.

Dixa

Website
dixa.com
$ Details
paid Free Trial $39.0 / Monthly (Per agent / Per month)
Platforms
Ada Agillic Boost Capturi Certainly Chattermill Citrix CXmoments DeepL DigitalGenius Dynamics365 Ebbot Elevio Emarsys Factbranch Fullview Geckoboard Hubspot Injixo Klaus LangAI Lumoa Magento Marketo Muiros Nicereply Okta Pipedrive Playvox Plecto PowerBI Salesforce Shopify Solvemate Scorebuddy SentiSum StellaConnect Stitch SuperOffice Surfboard Tableau Thankful Unbabel Ultimate WooCommerce Zapier Zenloop Zowie
Release Date
2015 March

Dixa features and specs

  • Incident and problem management Features: Main Feature Category
  • - Organize and prioritize service tickets: Yes
  • - Subscription-based notifications: Yes
  • - Ticket creation and submission: Yes
  • - Automated responses: Yes
  • - SLA management: Yes
  • - Expert directory: Yes
  • - ITSM collaboration and documentation: Yes
  • - Ticket response: Yes
  • - Attachments/Screencasts: Yes
  • Self Help Community Features: Main Feature Category
  • - External knowledge base: Yes
  • - Q and A: Yes
  • - Internal knowledge base: Yes
  • - Surveys/polls: Yes
  • Multi-Channel Help Features: Main Feature Category
  • - Customer portal: Yes
  • - Phone support: Yes
  • - Social Integration: Yes
  • - Help Desk CRM integration: Yes
  • - Live help chat: Yes
  • - IVR: Yes
  • - Email Support: Yes

Kixie PowerCall features and specs

  • PowerCall Multi-Line Auto Dialer: Call up to 10 lines at a time with no connection lag.
  • Voicemail Drop: Leave pre-recorded voicemails after the "beep" with one click.
  • ConnectionBoost: Local presence dialing and anti-spam number prevention.
  • Voice & SMS Automations: Save time with AI-powered sales enablement tools.

Dixa videos

Experience Dixa, the next-gen customer service platform

More videos:

  • Demo - Dixa Messenger
  • Review - Too Good To Go - Fighting Food Waste Around the World with Dixa

Kixie PowerCall videos

Kixie PowerCall Review: Want to like it but has some bugs

More videos:

  • Review - Kixie PowerCall Dialer: Full Walkthrough

Category Popularity

0-100% (relative to Dixa and Kixie PowerCall)
Communication
66 66%
34% 34
Customer Support
100 100%
0% 0
Online Services
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dixa and Kixie PowerCall

Dixa Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dixa is a simple-to-set-up contact center that runs entirely in a web browser. Featuring advanced call distribution algorithms and caller recognition, Dixa is a modern solution designed to improve the experience of both the customer and the contact center administrator.
Best Call Center Software: The Complete List (2020 Update)
Dixa is cloud-based customer service software that allows businesses to deliver real-time support on phone, email, chat and messenger from one system. Built for call centers, contact centers and inbound customer service, Dixa provides quality VoIP with local rates around the world and the ability to scale up or down at no additional cost. Dixa is easy to use and accessible...

Kixie PowerCall Reviews

We have no reviews of Kixie PowerCall yet.
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What are some alternatives?

When comparing Dixa and Kixie PowerCall, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys Engage - Contact Center Operations