Dixa VS Jitsi
Compare Dixa VS Jitsi and see what are their differences
Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center.
featured
Dixa
NICE inContact
Genesys Cloud
Genesys PureConnect
Genesys Engage
UJET
Five9
CallTrackingMetrics
Jitsi
Skype
Telegram
WhatsApp
Facebook Messenger
Digsby
Nimbuzz
Pidgin
Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.
With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.
All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.
Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.
DixaNo features have been listed yet.
Based on our record, Jitsi seems to be more popular. It has been mentiond 56 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
> Tell me another platform that is free, has realtime chat, voice and video, has stable service, allows sharing images and other media, with good ownership management... And is open source. Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Self hosting and some assembly required. I've run all of them on cheap VPSes to explore a Slack/Discord... - Source: Hacker News / 2 months ago
It was used to build video calling applications on the web without having to deal with the intricacies of webrtc and so forth. There is a really nice open source alternative, Jitsi and quite a few paid solutions like the Zoom SDK, Whereby, Dyte, etc. Source: 6 months ago
It's definitely a challenge, but another good thing about HN is people link alternatives in threads like this. I'm already checking out Jitsi (mentioned up thread) and it looks awesome. It's even open source: https://jitsi.org/. - Source: Hacker News / 10 months ago
You can share your desktop with multiple users for free without an account using https://jitsi.org/. Source: 12 months ago
Not yet. I expect it'll be online. The last two were online using Jitsi, but the specific link is only visible if you RSVP on the event page. Source: about 1 year ago
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.