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Directly VS Helpwise

Compare Directly VS Helpwise and see what are their differences

LaunchBrightly
Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Directly logo Directly

Directly provides on-demand customer service apps.

Helpwise logo Helpwise

Shared inbox for your team email addresses
  • Directly Landing page
    Landing page //
    2023-02-03
  • Helpwise Landing page
    Landing page //
    2023-07-27

Directly videos

+ Add

Earn $20 to $35 / Day Online as Chat Support - Non Voice Online Jobs in Directly

More videos:

  • Review - Directly Jobs - WORK FROM HOME With Customer Service Support
  • Review - Directly.live Review | Online Video Platform

Helpwise videos

+ Add

Helpwise Onboarding and Review: Help Your Team Get Wise With Customer Support

More videos:

  • Review - REVIEW: Masdio Zenbox White Noise Machine, Bluetooth Speaker, Qi Wireless Charger
  • Review - Helpwise is the shared inbox solution that transforms email communication into team collaboration
  • Review - Zenescope Halloween ZenBox Revealed
  • Review - ZenBox Review - Samsung 860 Evo
  • Review - [Demo] What is Helpwise Shared Inbox?

Category Popularity

0-100% (relative to Directly and Helpwise)

Directly

Helpwise

Forums
100 100%
Forums
0% 0
Help Desk
0 0%
Help Desk
100% 100
Forums And Forum Software
100 100%
Forums And Forum Software
0% 0
Customer Support
17 17%
Customer Support
83% 83

User comments

Share your experience with using Directly and Helpwise. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Directly and Helpwise

Directly Reviews

We have no reviews of Directly yet.
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Helpwise Reviews

10 BEST Outlook Alternatives in 2023
Helpwise is the email program that provides a shared email mailbox for every team member. With real-time performance tracking, you can easily manage all the mailboxes from a single dashboard.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, Directly seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Directly mentions (1)

  • Minecraft Support - Not even once
    After day 3 I had enough of the waiting and I ended up contacting support. I was immediately contacted by a so called "minecraft gamer" which is a automated bot via the site known as "directly.com" which microsoft uses for customer support with pre-written messages. It told me to just wait cause this is an issue they know of and cant do much about as it currently stands. I accepted the answer and waited another day. Source: over 2 years ago

Helpwise mentions (0)

We have not tracked any mentions of Helpwise yet. Tracking of Helpwise recommendations started around Mar 2021.

What are some alternatives?

When comparing Directly and Helpwise, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Front - The platform for exceptional customer service at scale.

Forumbee - Forumbee offers community forums for discussions, feedback and Q&A.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Vanilla Forums - Build an engaging community forum using Vanilla's modern cloud forum software.

Missive - Team communication app now supporting FB, Twitter & SMS

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