Software Alternatives, Accelerators & Startups

Diigo VS Malcolm App

Compare Diigo VS Malcolm App and see what are their differences

Diigo logo Diigo

Diigo is a powerful research tool and a knowledge-sharing community

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Diigo Landing page
    Landing page //
    2023-04-20
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Diigo

Website
diigo.com
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Diigo features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Diigo videos

Intro to Diigo

More videos:

  • Review - Diigo Review
  • Review - Organize Your Research with Diigo (Part 1 of 3)

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Diigo and Malcolm App)
Bookmark Manager
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookmarks
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Diigo and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Diigo and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Diigo and Malcolm App

Diigo Reviews

15 Best Xmarks Alternatives For Bookmarks Synchronization
Diigo is a bookmarking toolbar that makes a difference. It allows users to bookmark and organize their favourite websites and also to annotate and highlight pages using the built-in tool. This tool is available for both iOS and Android platforms and can also work as a separate application despite the toolbar in your google chrome.
Source: techreen.com
10 Best Apps like Pocket in 2021 - Pocket Alternatives
Diigo is another excellent app like Pocket, that you can use today. Diigo’s free account allows you to save 500 bookmarks and 100 highlights with advertisements. If you require more, you can buy a $40 per year plan that allows you to save limitless online content. Diigo facilitates you to save anything from the internet, including images, web pages, PDFs, and so on.
Source: asoftclick.com
Xmarks Discontinued on May 1st: Here are 7 Xmarks Alternatives to Try
While Google Bookmarks works, it leaves a lot to be desired. Diigo is a bookmarking toolbar with a difference. It picked up things where once the dominant Delicious lift it. Diigo will not only allow you to bookmark and organize your favorite sites, but you can also annotate and highlight pages using the built-in tool.
Source: techwiser.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Diigo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Diigo mentions (1)

  • Ask HN: Is there a spiritual successor to del.icio.us?
    Https://diigo.com It's less simple than Delicious used to be, but it scratched the itch for a while for me. I barely ever bookmark anything these days. When Delicious was sold I stopped using it, and realised I didn't miss bookmarking and hardly ever read any of my bookmarks anyway. Excessive bookmarking seems like FOMO to me, I try to avoid it and embrace a more Zen-like attitude :). - Source: Hacker News / almost 2 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Diigo and Malcolm App, you can also consider the following products

Raindrop.io - All your articles, photos, video & content from web & apps in one place.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Pocket - When you find something you want to view later, put it in Pocket.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Pinboard - Pinboard is a personal archive for things you find online and don't want to forget.

Zendesk Support - Social Customer Support and Help Desk and Ticketing