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Digsby VS NICE inContact

Compare Digsby VS NICE inContact and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Digsby logo Digsby

Tagged makes it easy to meet and socialize with new people through games, shared interests, friend suggestions, browsing profiles, and much more.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Digsby Landing page
    Landing page //
    2018-09-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Digsby videos

+ Add

Digsby All In One Messenger Review

More videos:

  • Review - Digsby IM Client Review
  • Review - my digsby review

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Digsby and NICE inContact)

Digsby

NICE inContact

Communication
33 33%
Communication
67% 67
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Digsby and NICE inContact

Digsby Reviews

We have no reviews of Digsby yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Digsby and NICE inContact, you can also consider the following products

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Facebook Messenger - Facebook Messenger is a faster way to message.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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