Software Alternatives & Reviews

DigitalGenius VS Solvvy

Compare DigitalGenius VS Solvvy and see what are their differences

DigitalGenius logo DigitalGenius

DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies.

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science
  • DigitalGenius Landing page
    Landing page //
    2023-10-17
  • Solvvy Landing page
    Landing page //
    2023-02-04

DigitalGenius videos

DigitalGenius

More videos:

  • Review - DigitalGenius Customer Service Automation Platform

Solvvy videos

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Category Popularity

0-100% (relative to DigitalGenius and Solvvy)
Customer Support
47 47%
53% 53
AI
100 100%
0% 0
Customer Service
0 0%
100% 100
Chatbots
100 100%
0% 0

User comments

Share your experience with using DigitalGenius and Solvvy. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DigitalGenius mentions (0)

We have not tracked any mentions of DigitalGenius yet. Tracking of DigitalGenius recommendations started around Mar 2021.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

What are some alternatives?

When comparing DigitalGenius and Solvvy, you can also consider the following products

Pega Platform - The best-in-class, rapid no-code Pega Platform is unified for building BPM, CRM, case management, and real-time decisioning apps.

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

IBM Watson Studio - Learn more about Watson Studio. Increase productivity by giving your team a single environment to work with the best of open source and IBM software, to build and deploy an AI solution.

Zoho Desk - Industry's first context-aware Helpdesk Software

TensorFlow - TensorFlow is an open-source machine learning framework designed and published by Google. It tracks data flow graphs over time. Nodes in the data flow graphs represent machine learning algorithms. Read more about TensorFlow.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.