Software Alternatives & Reviews

Dewstack VS ClickHelp

Compare Dewstack VS ClickHelp and see what are their differences

Dewstack logo Dewstack

Elevate your documentation game

ClickHelp logo ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!
  • Dewstack Landing page
    Landing page //
    2023-05-21

Dewstack is your ultimate platform for crafting, managing, and hosting intelligent documents. Our AI-Powered Documentation Assistance, SmartDocs, delivers real-time, accurate, and relevant answers to user queries, thus enhancing user engagement and promoting self-service.

Key Features:

SmartDocs: Experience AI-powered documentation. "Ask a Question" feature allows users to quickly find needed information. Also, our seamless AI-driven Q&A chatbot provides instant support, reducing team workload.

Powerful Editor: Import content from various formats, use rich embeds from 30+ third-party platforms, add beautiful code and iframe embeds, and paste directly from Word, Excel, and HTML.

Ease of Use: Enjoy a user-friendly interface with drag-drop ordering, quick start templates, team support with roles & permissions, and nested page support for a well-structured documentation system.

Simple Hosting: Choose to use a free Dewstack domain or a custom domain. Benefit from a free SSL certificate and have the option to keep your content private.

Customizability: Tailor Dewstack to your needs with DIY with preview, custom branding, multiple themes, landing page, space SEO, multi-language support, and sections enable/disable feature.

Experience the power of intelligent documentation. Transform your documentation process with Dewstack today!

  • ClickHelp landing 2024.03.19
    landing 2024.03.19 //
    2024-03-19

Here is how ClickHelp makes your tech writing more effective:

  1. Easy to use WYSIWYG topic editor, as well as HTML source mode.
  2. Single-sourcing and content reuse.
  3. In-depth analytics and reporting.
  4. Readability scores and metrics.
  5. Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
  6. Translation ecosystem to create multi-language documentation.
  7. Machine translation support.
  8. API features.
  9. Swagger/OpenAPI Definition import.
  10. RTL language support.
  11. Audit trail and IP Allowlist for enhanced security.
  12. ClickHelp AI

Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Dewstack

$ Details
freemium $29.0 / Monthly ("SmartDocs", "Custom Domain", "Landing Page", "Themes")
Platforms
Web Browser Google Chrome Firefox Cloud Safari Edge
Release Date
2022 May

ClickHelp

$ Details
paid Free Trial $175.0 / Monthly (Unlimited projects, 500 topics (pages, articles))
Platforms
Web Browser Linux Google Chrome Cloud Mac
Release Date
-

Dewstack features and specs

  • Public Documentation: Yes
  • Private Documentation: Yes
  • Custom Domains: Yes
  • Free hosting: Yes
  • Themes: Yes
  • Team Support: Yes
  • Import Content Option: Yes
  • Branding: Yes
  • Multi-language Support: Yes
  • Landing Pages: Yes
  • Customizable look and feel: Yes
  • SEO Features: Yes
  • Analytics: Yes
  • Powerful Search: Yes
  • Integrations: Yes
  • Export Content Option: Yes
  • AI Assistant: Yes
  • Q&A Chatbot: Yes
  • AI based document search: Yes

ClickHelp features and specs

  • Flexibility and Power: Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork: Cloud hosting, Customizable workflow, Email notifications
  • Single-Sourcing and Content Reuse: Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI: 6 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting: Project readiness, Topic ratings
  • Translation and Localization: Translator dashboard
  • ClickHelp AI: Integrations via Zapier
  • IP Allowlist: Mentions in comments
  • Audit Trail: RTL language support

Dewstack videos

No Dewstack videos yet. You could help us improve this page by suggesting one.

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ClickHelp videos

ClickHelp Review - GreeneStep

More videos:

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

Category Popularity

0-100% (relative to Dewstack and ClickHelp)
Documentation As A Service & Tools
Document Management
0 0%
100% 100
Knowledge Base
100 100%
0% 0
Knowledge Management
29 29%
71% 71

Questions and Answers

As answered by people managing Dewstack and ClickHelp.

What makes your product unique?

ClickHelp's answer:

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

User comments

Share your experience with using Dewstack and ClickHelp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dewstack and ClickHelp

Dewstack Reviews

We have no reviews of Dewstack yet.
Be the first one to post

ClickHelp Reviews

  1. It helps us a lot

    I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

    ๐Ÿ Competitors: MadCap Flare, Paligo
    ๐Ÿ‘ Pros:    Simple|Intuitive|Reasonable pricing|Feature rich
    ๐Ÿ‘Ž Cons:    None so far
  2. Great tool!

    I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

    ๐Ÿ Competitors: Paligo
    ๐Ÿ‘ Pros:    Reliable|Feature rich|Convenient|Good price

Best 25 Software Documentation Tools 2023
ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

Social recommendations and mentions

Dewstack might be a bit more popular than ClickHelp. We know about 4 links to it since March 2021 and only 3 links to ClickHelp. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dewstack mentions (4)

  • SmartDocs by Dewstack: Transform Your Documentation Experience with AI.
    Effortlessly craft, manage, and host intelligent docs. Create or bring in your external content, Train your docs and let it respond to user queries in real-time. It can be an FAQ, Product docs, User manual, Knowledge base, Release notes or anything. Source: 12 months ago
  • Technical writing guide / User manual /troubleshooting guide
    You can try Dewstack(https://dewstack.com). It allows for embedding content from 3rd party platforms and you can embed iframes as well within your hosted docs as interactive content. See if this can help. Source: about 1 year ago
  • Ask HN: Any good black Friday deals?
    I am running a 40% off forever deal for my app: https://dewstack.com A no code documentation tool for building & hosting Knowledge bases, User guides, Product docs or any self-serve guide for your end user. Supports custom domain, private documentation, Team( so you can bring in your agency or anyone to work on them), multi-language and lots more. - Source: Hacker News / over 1 year ago
  • What are the best documentation tools out there?
    You can checkout: https://dewstack.com. Not as expensive as gitbook and have a generous free plan if you just want to try it out. Source: almost 2 years ago

ClickHelp mentions (3)

  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / about 1 year ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: about 2 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: about 3 years ago

What are some alternatives?

When comparing Dewstack and ClickHelp, you can also consider the following products

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

MadCap Flare - Documentation for Any Audience, Language or Format

GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.

Notaku - Create your startup essential websites using Notion as CMS

Dr.Explain - Dr.Explain software is a help file authoring tool.

Archbee.io - Archbee is a developer-focused product docs tool for your team. Build beautiful product documentation sites or internal wikis/knowledge bases to get your team and product knowledge in one place.