Software Alternatives, Accelerators & Startups

ClickHelp VS Dr.Explain

Compare ClickHelp VS Dr.Explain and see what are their differences

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ClickHelp logo ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!

Dr.Explain logo Dr.Explain

Dr.Explain software is a help file authoring tool.
  • ClickHelp landing 2024.03.19
    landing 2024.03.19 //
    2024-03-19

Here is how ClickHelp makes your tech writing more effective:

  1. Easy to use WYSIWYG topic editor, as well as HTML source mode.
  2. Single-sourcing and content reuse.
  3. In-depth analytics and reporting.
  4. Readability scores and metrics.
  5. Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
  6. Translation ecosystem to create multi-language documentation.
  7. Machine translation support.
  8. API features.
  9. Swagger/OpenAPI Definition import.
  10. RTL language support.
  11. Audit trail and IP Allowlist for enhanced security.
  12. ClickHelp AI
  13. Optional block-based topic editor
  14. Automated domain management
  15. Two-Factor Authentication

Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

  • Dr.Explain Landing page
    Landing page //
    2023-05-13

ClickHelp

$ Details
paid Free Trial $175.0 / Monthly (Unlimited projects, 500 topics (pages, articles))
Platforms
Web Browser Linux Google Chrome Cloud Mac

ClickHelp features and specs

  • Flexibility and Power
    Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork
    Cloud hosting, Customizable workflow, Email notifications
  • Single-Sourcing and Content Reuse
    Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI
    6 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting
    Project readiness, Topic ratings
  • Translation and Localization
    Translator dashboard
  • ClickHelp AI
    Integrations via Zapier
  • IP Allowlist
    Mentions in comments
  • Audit Trail
    RTL language support

Dr.Explain features and specs

  • Interactive Table of Contents
    Dr.Explain automatically creates a structured table of contents, simplifying navigation for both authors and viewers.
  • Easy Screenshot Annotation
    The tool allows users to capture and annotate screenshots efficiently, which is helpful for creating detailed guides and manuals.
  • Multi-Format Export
    Users can export documentation into various formats like HTML, PDF, RTF, and CHM, increasing accessibility and flexibility in distribution.
  • User-Friendly Interface
    The software features an intuitive and easy-to-use interface, making it accessible for users with different levels of technical expertise.
  • Automated Interface Analysis
    Dr.Explain can automatically analyze application interfaces, reducing the manual effort required to document UI elements.

Possible disadvantages of Dr.Explain

  • High Initial Cost
    The initial purchase price can be relatively expensive, which might be a barrier for small businesses or individual users.
  • Limited Advanced Customization
    While great for basic needs, it lacks some advanced customization options that power users might require for more specialized documentation.
  • Learning Curve
    Despite an overall user-friendly interface, there can be a learning curve for mastering all its features, especially for non-technical users.
  • Occasional Performance Issues
    Some users have reported performance issues, particularly when handling large projects or complex documentation tasks.
  • Infrequent Updates
    The frequency of software updates and new feature releases is sometimes slower compared to other documentation tools.

Analysis of Dr.Explain

Overall verdict

  • Dr.Explain is generally regarded as a good tool for developers and technical writers who need to create comprehensive, professional documentation efficiently. Its automation features and user-friendly interface make the process simpler and quicker compared to manual documentation methods.

Why this product is good

  • Dr.Explain is considered a useful tool for creating help documentation and user manuals due to its ability to automatically capture application screens and generate annotated, navigable, and customized documentation. It supports a wide range of output formats like CHM, HTML, RTF, and PDF, and offers features such as multi-format export, a responsive template engine, and customizable reports.

Recommended for

    Dr.Explain is highly recommended for software developers, technical writers, and small to medium-sized businesses who require a straightforward solution for producing software documentation and user guides without extensive training or complex procedures.

ClickHelp videos

ClickHelp Review - GreeneStep

More videos:

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

Dr.Explain videos

Dr.Explain 4.5 - A new version of the best help file and manual authoring tool

More videos:

  • Tutorial - How to create online help manual (webhelp) with Dr.Explain

Category Popularity

0-100% (relative to ClickHelp and Dr.Explain)
Document Management
35 35%
65% 65
Knowledge Management
48 48%
52% 52
Document Management System
Knowledge Base
100 100%
0% 0

Questions and Answers

As answered by people managing ClickHelp and Dr.Explain.

What makes your product unique?

ClickHelp's answer

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

User comments

Share your experience with using ClickHelp and Dr.Explain. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickHelp and Dr.Explain

ClickHelp Reviews

  1. Grace Dunce
    · Senior technical writer at Tech Networks ·
    It helps us a lot

    I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

    🏁 Competitors: MadCap Flare, Paligo
    👍 Pros:    Simple|Intuitive|Reasonable pricing|Feature rich
    👎 Cons:    None so far
  2. Mark
    · Technical Writer at Freelance ·
    Great tool!

    I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

    🏁 Competitors: Paligo
    👍 Pros:    Reliable|Feature rich|Convenient|Good price

Best 25 Software Documentation Tools 2023
ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

Dr.Explain Reviews

We have no reviews of Dr.Explain yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ClickHelp seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickHelp mentions (3)

  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 2 years ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: about 3 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: about 4 years ago

Dr.Explain mentions (0)

We have not tracked any mentions of Dr.Explain yet. Tracking of Dr.Explain recommendations started around Mar 2021.

What are some alternatives?

When comparing ClickHelp and Dr.Explain, you can also consider the following products

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

HelpSmith - HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

MadCap Flare - Documentation for Any Audience, Language or Format

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Help & Manual - Help & Manual is a documentation authoring tool that allows you to create a single source text and convert it into a number of other target formats.