A DevCRM connects the makers to the customer by delivering a system of record, social experience, and a suite of platform connections to create a single source of truth for all customer, product, and work-related data.
Easily manage all social conversations, identify potential buyers, and increase sales on your customers’ favorite platforms like Facebook, Whatsapp, and Instagram. Quickly reply to all messages, comments, mentions, reviews, and tags with a high purchase intent. Start conversations with potential buyers and generate leads on social channels.
Based on our record, DevRev seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We faced a similar situation at https://devrev.ai/ a few months back, but we decided to go fully client side rather than using server side solutions like Cube. We developed our own open-source library Meerkat (https://github.com/devrev/meerkat) which allows you to generate and execute SQL queries in the browser. - Source: Hacker News / 3 months ago
Why don’t you check out DevRev? The idea here is to consolidate customer support (GPT chatbot, tickets, SLAs etc) with software development tools (issues, sprints, epics etc). Similar to how we experienced consolidation in infrastructure with AWS and what we’re seeing across other industries, we all know the world doesn’t need more tools. They also announced it's free for startups so perhaps you’d qualify for it... Source: about 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Front - The platform for exceptional customer service at scale.
Fernand - Customer support for SaaS
Helpwise - Shared inbox for your team email addresses
Freshsales CRM - A full-fledged CRM for high-velocity sales teams.
Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates