DevRev VS Alphachat.ai
Compare DevRev VS Alphachat.ai and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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DevRev
Freshsales CRM
Intercom
AppFollow
User.com
Voiptime Cloud
Zoho CRM
HubSpot CRM
Alphachat.ai
Simplify360
Gladly
Twilio Autopilot
Intercom
Khoros Marketing
Action.ai
Cognigy.AI
A DevCRM connects the makers to the customer by delivering a system of record, social experience, and a suite of platform connections to create a single source of truth for all customer, product, and work-related data.
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
Alphachat.aiNo features have been listed yet.
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Based on our record, DevRev seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We faced a similar situation at https://devrev.ai/ a few months back, but we decided to go fully client side rather than using server side solutions like Cube. We developed our own open-source library Meerkat (https://github.com/devrev/meerkat) which allows you to generate and execute SQL queries in the browser. - Source: Hacker News / 3 months ago
Why don’t you check out DevRev? The idea here is to consolidate customer support (GPT chatbot, tickets, SLAs etc) with software development tools (issues, sprints, epics etc). Similar to how we experienced consolidation in infrastructure with AWS and what we’re seeing across other industries, we all know the world doesn’t need more tools. They also announced it's free for startups so perhaps you’d qualify for it... Source: about 1 year ago
Freshsales CRM - A full-fledged CRM for high-velocity sales teams.
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.