GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Based on our record, Devolutions Remote Desktop Manager seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
So for now, I will stick with https://remotedesktopmanager.com/ :-/. Source: over 2 years ago
I used rdm to manage 200 linux servers via ssh. It also does RDP if you need to do gui linux or windows remoting. Source: over 2 years ago
We use IT Glue and also Remote Desktop Manager. RDM is just fab - highly recommend it: https://remotedesktopmanager.com. Source: over 2 years ago
I am looking for a solution like Apache Guacamole where you can integrate a bitwarden vault for credential management. Something like Remote Desktop Manager premium but open source if possible. Does anybody know if this exists? Source: over 2 years ago
I have used as Remote Desktop Manager to manage both remote connections and passwords. It worked really well, had AD integration, and logged pretty much all interactions. It also said that it kept a encrypted local copy in case you didn't have network connectivity. My only complaint is that the client was a little slow, especially when loading. Source: over 2 years ago
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