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DeskXpand VS LiveHelpNow

Compare DeskXpand VS LiveHelpNow and see what are their differences

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Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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  2. » Videos
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DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

LiveHelpNow logo LiveHelpNow

Customer Service & Live Chat
  • DeskXpand Landing page
    Landing page //
    2023-09-30
  • LiveHelpNow Landing page
    Landing page //
    2023-10-10

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

LiveHelpNow features and specs

No features have been listed yet.

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

LiveHelpNow videos

+ Add

What makes LiveHelpNow different

More videos:

  • Review - Livehelpnow live chat review
  • Review - LiveHelpNow 2013 Review by TopTenREVIEWS

Category Popularity

0-100% (relative to DeskXpand and LiveHelpNow)

DeskXpand

LiveHelpNow

Customer Support
18 18%
Customer Support
82% 82
Help Desk
15 15%
Help Desk
85% 85
Customer Service
42 42%
Customer Service
58% 58
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

Share your experience with using DeskXpand and LiveHelpNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeskXpand and LiveHelpNow

DeskXpand Reviews

We have no reviews of DeskXpand yet.
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LiveHelpNow Reviews

8 Zendesk Alternatives to Rock Your Customer Service
LiveHelpNow is really less customer service software and more geared for companies using live chat to close sales. That said, it’s very well optimized for that task. One especially cool feature is that it tells you how your customer service stacks up against your competition who are also LiveHelpNow customers.
Source: blog.capterra.com

What are some alternatives?

When comparing DeskXpand and LiveHelpNow, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

osTicket - osTicket is a widely-used open source support ticket system.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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