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Desk VS Jira Service Desk

Compare Desk VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Desk logo Desk

An award-winning & beloved desktop publishing client, exclusively for OS X.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Desk Landing page
    Landing page //
    2023-02-08
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Desk videos

+ Add

The Best Adjustable Standing Desk We Could Find Online - Our Review of the UPLIFT Desk

More videos:

  • Review - Best Desks for Work at Home (2020 - TOP 5) | Best Home Office Desks
  • Review - UPLIFT V2 Commercial Standing Desk Review: An Excellent Work From Home Desk! | Raymond Strazdas

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Desk and Jira Service Desk)

Desk

Jira Service Desk

Note Taking
100 100%
Note Taking
0% 0
Help Desk
0 0%
Help Desk
100% 100
Writing Tools
100 100%
Writing Tools
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Desk and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk and Jira Service Desk

Desk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Desk also makes sure you have the data you need at hand to help your customers out. As part of the Salesforce family of apps, Desk shows your CRM data alongside tickets if you're a Salesforce user, and it logs support questions back to a contact's profile in your CRM. You can also tap Salesforce's reporting tools in Desk, allowing you to visualize your team's performance and...
Source: zapier.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Desk and Jira Service Desk, you can also consider the following products

MarsEdit - MarsEdit is a desktop blog editing application for the Mac. It provides an offline interface to most popular blogging systems. WordPress, Blogger, Tumblr, Movable Type, and many other systems are supported.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

BlogDesk - Blogging should be simple, but it gets complicated and time-consuming if you are serious about it.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Open Live Writer - Open Live Writer makes it easy to write, preview, and post to your blog.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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