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Delighted VS Verint Experience Management

Compare Delighted VS Verint Experience Management and see what are their differences

Freshworks Customer Service
Reimagine how you connect with prospects and customers featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Verint Experience Management logo Verint Experience Management

Turn customer insights into an action plan with ForeSee’s multichannel customer experience analytics for web, mobile, contact centers, and more. Learn more.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Verint Experience Management Landing page
    Landing page //
    2023-10-13

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Verint Experience Management features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Verint Experience Management videos

+ Add

foresee app | foresee app review | how to use foresee app

More videos:

  • Review - Ucanbe Foresee Palette Swatches
  • Review - Ucanbe Foresee Aliexpress | El mejor Dupe de Aliexpress?😵| Jessmakeupvlog 💕

Category Popularity

0-100% (relative to Delighted and Verint Experience Management)

Delighted

Verint Experience Management

Customer Feedback
94 94%
Customer Feedback
6% 6
Analytics
0 0%
Analytics
100% 100
Surveys
100 100%
Surveys
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using Delighted and Verint Experience Management. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Verint Experience Management

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Verint Experience Management Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Verint Experience Management is a CX Management software that allows you to track customer experience analytics over time in an automated way. The Verint Experience Cloud offers various VoC features including customer-initiated surveys, heat maps, text analytics, alerts and product reviews. This software is also great for benchmarking and competitor data.
Source: mopinion.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Verint Experience Management mentions (0)

We have not tracked any mentions of Verint Experience Management yet. Tracking of Verint Experience Management recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Verint Experience Management, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Opinionlab - When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress...

Survicate - Collect feedback on your website and find out more about your visitors.

Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

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