Software Alternatives & Reviews

Delighted VS Staples.com

Compare Delighted VS Staples.com and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Staples.com logo Staples.com

Staples.com is an online platform for businesses of all sizes to shop for essentials such as printers, ink, computers, office furniture, printing services, promotional products, and more.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Staples.com Landing page
    Landing page //
    2023-08-25

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

Staples.com

Pricing URL
-
$ Details
-
Release Date
-

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Staples.com features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Staples.com videos

No Staples.com videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Delighted and Staples.com)
Customer Feedback
100 100%
0% 0
Shopping
0 0%
100% 100
Surveys
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

Share your experience with using Delighted and Staples.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Staples.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Staples.com Reviews

We have no reviews of Staples.com yet.
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Social recommendations and mentions

Based on our record, Staples.com should be more popular than Delighted. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Staples.com mentions (16)

  • Ex employee gripe
    So I take action. At the bottom of https://staples.com where there's a "Feedback" button, IT GOES NOWHERE!!! Hover over the button. No link, tried a different browser thinking surely there's an issue. Nope, Edge, Firefox and Chrome, same thing... Source: 5 months ago
  • why bestbuy.com charges surcharge for AT&T prepaid refill card in CA?
    But I see target.com or staples.com doesn't charge for same refill card. Source: 6 months ago
  • This is so wrong
    It's the same SKU and its staples.com, what part is not policy? You have to price match it, you are going to have a lot of angry customers if you don't. Also as a customer, if I saw the prices in store and saw the price online I would never go into a store again. Source: about 1 year ago
  • Should MSPs answer auditors questions?
    My favorite question, "do all accounts use MFA?" That is a BROAD question, are they including facebook, staples.com? I mean that would be ALL accounts. Our response would be some variation of, the firewall login is MFA, the VPN login is MFA, the email accounts all have MFA. We list the things we KNOW and leave it up to the client to choose how they answer it. Source: about 1 year ago
  • Business Tradeline Fraud?
    These are typically used for... B2B case... For example.. You might have a tradeline with staples.com and you can get your supply now, and you need to pay them back after 30 days. Source: about 1 year ago
View more

What are some alternatives?

When comparing Delighted and Staples.com, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Shop LC - Shop LC is an online shopping website that offers thousands of premium products, including jewelry, gemstones, shoes, ornaments, health and beauty products, fashion items, home décor, lifestyle products, and much more.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Batterijenhuis.nl - Batterijenhuis.nl is an online store that sells chargers, batteries, accumulators, rechargeable batteries, accumulators, and other related products.

Survicate - Collect feedback on your website and find out more about your visitors.

Murdoch’s - Murdoch’s is an elite eCommerce store that offers one of the best quality daily life usage products, including clothing, footwear, pet supplies, hardware tools, power equipment, and much more.