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Delighted VS Service Cloud Field Service

Compare Delighted VS Service Cloud Field Service and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Service Cloud Field Service logo Service Cloud Field Service

Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Service Cloud Field Service Landing page
    Landing page //
    2023-05-14

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Service Cloud Field Service features and specs

No features have been listed yet.

Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Service Cloud Field Service videos

No Service Cloud Field Service videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Delighted and Service Cloud Field Service)

Delighted

Service Cloud Field Service

Customer Feedback
100 100%
Customer Feedback
0% 0
Sales Force Automation
0 0%
Sales Force Automation
100% 100
Surveys
100 100%
Surveys
0% 0
Field Service Management
0 0%
Field Service Management
100% 100

User comments

Share your experience with using Delighted and Service Cloud Field Service. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Service Cloud Field Service

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Service Cloud Field Service Reviews

We have no reviews of Service Cloud Field Service yet.
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Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Service Cloud Field Service mentions (0)

We have not tracked any mentions of Service Cloud Field Service yet. Tracking of Service Cloud Field Service recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Service Cloud Field Service, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Survicate - Collect feedback on your website and find out more about your visitors.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

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