Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
No code required.
Re:amaze is a complete customer service and helpdesk platform with all the tools you need to efficiently manage and deliver awesome experiences. Thousands of brands around the world use Re:amaze to help customers on a daily basis using our email, social media, live chat, SMS, VOIP, and FAQ knowledge base features.
With over 800 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce, Re:amaze is the winner of G2 Crowd’s Top Performer, Leadership, and Best Experience Awards 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100 in 2018.
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Based on our record, Delighted should be more popular than Reamaze. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago
ABOUT: Full-Stack Software Engineer with 9 years of experience working with companies like Shogun (https://getshogun.com) (YCombinator W18), Re:amaze (https://reamaze.com) (Acq. By GoDaddy), Gametime (https://gametime.co), DigitalClipboard (https://digitalclipboard.com), Ministry of Health of Georgia. - Source: Hacker News / about 3 years ago
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