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Delighted VS Orderwerks

Compare Delighted VS Orderwerks and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Orderwerks logo Orderwerks

Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Orderwerks Landing page
    Landing page //
    2021-05-13

Orderwerks is a complete platform allowing your business to manage their orders, inventory and shipments with a simple and easy to use interface. Orderwerks has many features, but these are just some of the main ones:

  • 100% Made and Supported in the USA.
  • Mobile Ready - Phone & Tablet .
  • A Single Click will Start Creating Orders.
  • Simple and Easy Item Entry .
  • Private Customer Sales Order Entry .
  • Price Groups / Tiers .
  • Catalog Item Management & Sync .
  • User Access Management .
  • Standard & Custom Reports .
  • Data Exports .
  • Basic Inventory Management .
  • Private Customer eCommerce/Ordering Portal .
  • Shipping / Fulfillment Management .
  • Vendor Catalog & Price Group Lock .
  • Internationalized .
  • Custom Integrations .
  • Business Overview Snapshot .
  • Simple and Intuitive Pick Lists .
  • Quotes .
  • Order Lead-Time Management .
  • Dark Mode .

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Orderwerks

Website
orderwerks.com
Pricing URL
-
$ Details
paid Free Trial $50.0 / Monthly (Per User)
Platforms
Web Browser Windows Mac OSX WooCommerce Square QuickBooks Online QuickBooks Desktop ShipStation Zoho CRM Internet Explorer Google Chrome Linux Safari iOS REST API Firefox Shopify Edge Slack
Release Date
2019 March
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Orderwerks features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Orderwerks videos

No Orderwerks videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Delighted and Orderwerks)

Delighted

Orderwerks

Customer Feedback
100 100%
Customer Feedback
0% 0
Sales
0 0%
Sales
100% 100
Surveys
100 100%
Surveys
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using Delighted and Orderwerks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Orderwerks

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Orderwerks Reviews

Top 10 Competitors and Alternatives to Handshake in 2022
‍Orderwerks is a B2B Sales Order platform, Fulfillment, and Inventory Management Platform that is directed to any business that makes sales with other wholesalers, distributors, and manufacturers.
Source: www.growmax.io
What’s an Alternative to Handshake B2B Sales Automation?
OrderWerks is an order, catalog, and inventory management solution for B2B sales. The unified platform helps users handle, organize, track, and fulfill sales orders more efficiently.
Source: ordrtakr.co
15 Best Order Management Software for Inventory Management in 2022
Orderwerks is a B2B sales order platform made and supported right here in the USA. It’s got a number of features that should appeal to companies looking to get a handle on their order management, including:
Source: www.skuvault.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Orderwerks mentions (0)

We have not tracked any mentions of Orderwerks yet. Tracking of Orderwerks recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Orderwerks, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Pepperi - Unified commerce integrated solution for companies to plan, execute & analyze their B2B sales. Find out why the most innovative brands in the world use Pepperi.

Survicate - Collect feedback on your website and find out more about your visitors.

Showcase Sales - Create catalogs, manage sales orders, and marketing material in the Showcase sales app for iOS and Android. For sales reps, marketing teams and trade shows.

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