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Delighted VS Nutshell

Compare Delighted VS Nutshell and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Nutshell logo Nutshell

Small business CRM software for B2B sales teams
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Nutshell Landing page
    Landing page //
    2023-05-12

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Nutshell features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Nutshell videos

No Nutshell videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Delighted and Nutshell)

Delighted

Nutshell

Customer Feedback
100 100%
Customer Feedback
0% 0
CRM
0 0%
CRM
100% 100
Surveys
100 100%
Surveys
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using Delighted and Nutshell. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Nutshell

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Nutshell Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Nutshell is an all-in-one CRM and email marketing platform that enables B2B companies to collaborate and close more business. Small to medium-sized businesses that know better than to overpay for software they’ll never use prefer Nutshell because it is strong enough to support any aspect of your organization and easy enough to set up in less than a day.
Source: magenest.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
In my role as CMO of a startup — and a former player in the CRM world — I was anxious to find the right, new app for us. I looked at at least a dozen and did trials of four, including Insightly, PipeDrive and Nutshell mentioned above. While each had some nice attributes, none fit our needs — in part to lack of fully indexed databases. Then, I learned that Hubspot had...
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Nutshell mentions (0)

We have not tracked any mentions of Nutshell yet. Tracking of Nutshell recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Nutshell, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Survicate - Collect feedback on your website and find out more about your visitors.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

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